Malwarebytes Premium Installation Problem

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  1. Bastet
    Posts : 2,544
    Windows 10 Pro 64bit
       New #11

    The MBAM forum Has a few posts about the same problem their suggestion is to download a fresh version from here: https://downloads.malwarebytes.com/file/mb3/
      My Computer
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  3. Porthos
    Posts : 928
    Win 10
       New #12

    Bastet said:
    The MBAM forum Has a few posts about the same problem their suggestion is to download a fresh version from here: https://downloads.malwarebytes.com/file/mb3/
    If the above does not work please signup at the Malwarebytes forum for assistance.
      My Computers
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  4. A Gray
    Posts : 144
    Windows 10 Pro 64 bit with May 2020 update
    Thread Starter
       New #13

    Many thanks to all who offered me advice. In the end the solution was relatively simple. I restored my computer to a point I had created prior to fiddling with Malwarebytes. I then was back to the free/trial version of the program. I next contacted their helpline and they kindly reset my licence key. I re-entered my details and my Premium version is now up and running again. It just points up the importance of always creating a Restore Point before making any significant changes to your computer!
      My Computer
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  6. simrick
    Posts : 16,325
    W10Prox64
       New #14

    A Gray said:
    Many thanks to all who offered me advice. In the end the solution was relatively simple. I restored my computer to a point I had created prior to fiddling with Malwarebytes. I then was back to the free/trial version of the program. I next contacted their helpline and they kindly reset my licence key. I re-entered my details and my Premium version is now up and running again. It just points up the importance of always creating a Restore Point before making any significant changes to your computer!
    Good news. Thanks for posting your solution. Cheers!
      My Computer
    Quote Quote

 

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