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  1.    22 Sep 2017 #11
    Join Date : Apr 2016
    Manchester, U.K.
    Posts : 549
    Windows 10 Pro 64bit

    The MBAM forum Has a few posts about the same problem their suggestion is to download a fresh version from here: https://downloads.malwarebytes.com/file/mb3/
      My ComputerSystem Spec
  2.    22 Sep 2017 #12
    Join Date : Jul 2015
    Posts : 187
    Win 7 8 and 10

    Quote Originally Posted by Bastet View Post
    The MBAM forum Has a few posts about the same problem their suggestion is to download a fresh version from here: https://downloads.malwarebytes.com/file/mb3/
    If the above does not work please signup at the Malwarebytes forum for assistance.
      My ComputerSystem Spec
  3.    28 Sep 2017 #13
    Join Date : Jul 2016
    Posts : 29
    Windows 10
    Thread Starter

    Many thanks to all who offered me advice. In the end the solution was relatively simple. I restored my computer to a point I had created prior to fiddling with Malwarebytes. I then was back to the free/trial version of the program. I next contacted their helpline and they kindly reset my licence key. I re-entered my details and my Premium version is now up and running again. It just points up the importance of always creating a Restore Point before making any significant changes to your computer!
      My ComputerSystem Spec
  4.    29 Sep 2017 #14
    Join Date : Apr 2015
    Posts : 12,811
    W10Prox64

    Quote Originally Posted by A Gray View Post
    Many thanks to all who offered me advice. In the end the solution was relatively simple. I restored my computer to a point I had created prior to fiddling with Malwarebytes. I then was back to the free/trial version of the program. I next contacted their helpline and they kindly reset my licence key. I re-entered my details and my Premium version is now up and running again. It just points up the importance of always creating a Restore Point before making any significant changes to your computer!
    Good news. Thanks for posting your solution. Cheers!
      My ComputerSystem Spec

 
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