Windows 10: What's wrong with WDefender? Image attached for more info... Solved

  1. Posts : 21
    Windows 10 Home (Creators Update)
       13 Sep 2017 #1

    What's wrong with WDefender? Image attached for more info...

    I open up Defender and it looks like the attached image. Clicking on the shield or heart causes it to crash (even tried the sidebar buttons):
    Click image for larger version. 

Name:	WDERROR.png 
Views:	3 
Size:	10.9 KB 
ID:	153135

    What's wrong with it? I just had 2 updates last night (KB4038788 and KB4038806), but I don't think they had anything to do with Defender.
      My ComputerSystem Spec

  2.    14 Sep 2017 #2

    Check your filesystem/system integrity. Something might be wrong there.
      My ComputerSystem Spec

  3. Posts : 21
    Windows 10 Home (Creators Update)
    Thread Starter
       16 Sep 2017 #3

    It's fixed now. I don't know exactly what fixed it, but I ran the following commands in an elevated cmd.exe:

    sfc /scannow
    dism /Online /Cleanup-image /Restorehealth
    chkdsk c: /f /r /x (restarted after this, took about 4 hours to do the disk check.)
      My ComputerSystem Spec

  4.    16 Sep 2017 #4

    Thanks for letting us know its fixed!
      My ComputerSystem Spec


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