Windows 10: Is this real? Solved

  1.    08 Sep 2017 #1

    Is this real?


    My wife got this message popup today while looking at recipe site. Windows Defender did not find anything. I called the number just for a chance to to insult some SOB on the other end.

    Later I got to thinking this can't possibly be a real Microsoft message, can it?

    Click image for larger version. 

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      My ComputerSystem Spec

  2.    08 Sep 2017 #2

    "800-274-4330" - Google Search

    above is a list of Google hits for that 800 number. I don't see any indication that number is a Microsoft number.

    Nor can I recall ever seeing an onscreen message asking me to call Microsoft.

    Also, look at this link:

    RDN055BCCAC9FEC INFECTION - Microsoft Community
      My ComputerSystem Spec

  3.    08 Sep 2017 #3

    The fact that a phone number is provided is a sure sign the popup is a fake. Real messages from Windows Defender never do this. Microsoft does not reach out to provide unsolicited tech support by telephone or any other means.

    Microsoft has warned about this kind of thing for a long time. See this for more information:
    https://www.microsoft.com/en-us/safety/online-privacy/avoid-phone-scams.aspx

      My ComputerSystem Spec


  4. Posts : 18,507
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition
       08 Sep 2017 #4

    MS will never contact you concerning a virus or give you a call about an infected computer.

    Also be aware that calls stating "your Windows license is about to expire" are also scams
      My ComputerSystem Spec

  5.    08 Sep 2017 #5

    Thanks


    Thanks for the reply's guys!

    I figured it was a scam, but the wife was freaking out and I was preoccupied with another problem.

    Ya gota love TenForums!
      My ComputerSystem Spec


  6. Posts : 31,071
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       08 Sep 2017 #6

    Agree, agree, agree!!!!!

    One other little give-away.... it is highly unlikely they (MS) would use "+1" (US country code) in a legit number.
      My ComputersSystem Spec


 

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