Windows 10: Anti-virus freezes email clients

  1. tcebob's Avatar
    Posts : 387
    Windows 10 pro 1803/17134.285
       01 Aug 2017 #1

    Anti-virus freezes email clients

    I recently posted a question about my email clients not making connections. (Windows Live Mail and others).
    Email connection question Solved - Windows 10 Forums

    After a long chat with a Microsoft agent the problem was solved and I happily marked the post Solved. So today my email was working ok. But just recently I got a warning from Avast that it was turned off and I was unprotected. I recalled that the MS agent turned it off while she was working on my PC. Then she and I forgot to turn it on again. I reactivated it and, sure enough, email access was turned off.

    A Google search produced Is Avast blocking your email? Here's the fix. | Warrior Forum - The #1 Digital Marketing Forum & Marketplace. The cure involved removing server ports from the settings, which was not difficult. Now the mail is flowing, although connection time is slow.
      My ComputerSystem Spec

  2.    01 Aug 2017 #2

    It appears it could be a result of "leftovers" from upgrading Avast; see post here:
    My email accounts fail

    A clean install of Avast, using Avast Clear in safe mode, should resolve it, Or, you can look for the SSL/old, leftover mail settings others found, per the thread above.

    You do realise WLM support ended in the beginning of this year?
      My ComputerSystem Spec

  3. tcebob's Avatar
    Posts : 387
    Windows 10 pro 1803/17134.285
    Thread Starter
       01 Aug 2017 #3

    Yeah, WLM is history, as is XP. But I like it and will continue to use it. Other clients (Outlook, Outlook Express, Opera mail, eM Client, . . .) were also affected. Oddly, Mailbird continued to work. If anything goes wrong with Avast I will try your suggestion. Actually, OE is my old favorite and works great. But the available version lacks a help file.
      My ComputerSystem Spec

  4.    02 Aug 2017 #4

    Always loved Outlook Express! :)
      My ComputerSystem Spec


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