Windows 10: Windows Defender Security Center Won't Stay Open

Page 2 of 2 FirstFirst 12
  1. Hydrate's Avatar
    Posts : 124
    Windows 10.0.15063 (Version 1703) Pro 64-bit
       03 Jul 2017 #11

    elprice7345 said: View Post
    Removed Norton, got Defender working, Reinstalled Norton and still have the same problem.

    I noticed a couple of differences between my computers. The Defender settings screens look different.

    The good defender settings only shows a version for Antimalware. Bad settings shows version numbers for all items.

    The Security & Maintenance screen on the bad computer thinks the Windows firewall is off and doesn't see that the Norton Firewall is on.

    I'm presuming the screen shots from the good computer are correct since Defender is working correctly.

    Is that what the screens should look like?

    What other steps can I take?
    None of your screenshots work. I suggest uploading them to tinypic.com or imgur.com and then posting a direct link within your post please.

    Screenshots would be helpful.
      My ComputerSystem Spec

  2.    03 Jul 2017 #12

    Good Security and Maintenance Settings:
    http://i68.tinypic.com/2r75ysg.jpg


    Bad Security and Maintenance Settings:
    http://i65.tinypic.com/ws7fiq.jpg

    Good Defender Settings:
    http://i64.tinypic.com/23jjyih.jpg

    Bad Defender Settings:
    http://i66.tinypic.com/hrh30y.jpg
      My ComputerSystem Spec

  3.    03 Jul 2017 #13

    Hey elprice7345,
    Have you checked Windows Firewall in Services? (It should be running and set to automatic)
      My ComputersSystem Spec

  4.    03 Jul 2017 #14

    Eagle51 said: View Post
    Hey elprice7345,
    Have you checked Windows Firewall in Services? (It should be running and set to automatic)
    Windows Firewall service is running and set to automatic.
      My ComputerSystem Spec

  5. Hydrate's Avatar
    Posts : 124
    Windows 10.0.15063 (Version 1703) Pro 64-bit
       03 Jul 2017 #15

    Please attempt the solution listed in this thread here:

    Turn On or Off Windows Defender in Windows 10 Windows 10 Security System Tutorials

    Please report back to me.
      My ComputerSystem Spec

  6.    06 Jul 2017 #16

    Hydrate said: View Post
    Please attempt the solution listed in this thread here:

    Turn On or Off Windows Defender in Windows 10 Windows 10 Security System Tutorials

    Please report back to me.
    Thanks @Hydrate! Followed Step 3 of Option 2 and rebooted ... problem solved!

    I'll keep an eye on it for the next couple of days and if all stays good, I will mark this thread closed.
      My ComputerSystem Spec

  7.    07 Jul 2017 #17

    A day later and all is still good! Thanks for your help!
      My ComputerSystem Spec

  8. Hydrate's Avatar
    Posts : 124
    Windows 10.0.15063 (Version 1703) Pro 64-bit
       07 Jul 2017 #18

    Congratulations! I am glad Windows Defender is now fully functional with Norton. As I stated earlier, Windows defender can work in tandem and it is recommended (at least by myself) to have both since it runs occasional scans and provides a realtime shield if you configure it as such.
      My ComputerSystem Spec

  9.    09 Jul 2017 #19

    It's back ... rebooted today and the Defender setting window won't stay open. It opens fine for a few minutes after rebooting, but then I get a message in Action Center that says Windows firewall is turned off.

    After that, the Defender settings window won't stay open.

    Here's a screen capture from the Security and Maintenance window:
    http://i66.tinypic.com/i6a103.jpg

    Here's a screen capture from the Windows Settings screen:
    http://i65.tinypic.com/2gvr9j9.jpg

    Every time I try to open the Defender settings window I get the same error:
    Faulting application name: SecHealthUI.exe, version: 10.0.15063.0, time stamp: 0x58ccbce5
    Faulting module name: SecHealthUIDataModel.dll, version: 0.0.0.0, time stamp: 0x58ccbc8d
    Exception code: 0xc0000005Fault offset: 0x000000000015b847
    Faulting process id: 0x2510
    Faulting application start time: 0x01d2f8dff0ad4e99
    Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.SecHealthUI_cw5n1h2txyewy\SecHealthUI.exe
    Faulting module path: C:\Windows\SystemApps\Microsoft.Windows.SecHealthUI_cw5n1h2txyewy\SecHealthUIDataModel.dll
    Report Id: 7bafdac5-1afa-4284-b8eb-efce5bb642a3
    Faulting package full name: Microsoft.Windows.SecHealthUI_10.0.15063.0_neutral__cw5n1h2txyewy
    Faulting package-relative application ID: SecHealthUI

    I also get this error after each reboot:
    "The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus, AntiSpyware and Firewall."
      My ComputerSystem Spec

  10.    24 Jul 2017 #20

    Not sure if this is a Windows or Norton issue, so I started a thread on the Norton board and didn't have any more luck.
    https://community.norton.com/en/foru...omment-7548631

    If anyone has any further suggestions, let me know.
      My ComputerSystem Spec


 
Page 2 of 2 FirstFirst 12

Related Threads
How to Open Windows Defender Security Center in Windows 10 The Windows Defender Security Center app is a client interface on Windows 10 version 1703 and later that makes it is easier for you to view and control the security protections you...
Windows Defender Security Center Question in AntiVirus, Firewalls and System Security
I have a question regarding the Windows Defender Security Center icon which appears when you click on the arrow on the task bar. It has an exclamation point and when I highlight the icon it states 'actions recommended' but when IO open the Windows...
CU version update: Windows Defender Security Center does not open. in AntiVirus, Firewalls and System Security
Updated to CU via Update Assistant. I had to start the process 3 time but in the end all went fine. Got the latest updates installed too. Trying to open Windows Defender in Security Center (the only way to open WD it seems) and the blue screen with...
Source: Introducing Windows Defender Security Center - Windows Experience Blog How to Open Windows Defender Security Center in Windows 10
windows defender & security center services keep turning off in AntiVirus, Firewalls and System Security
Hello, my problem is that windows defender is turned off, and I cant get it to restart. I had a malware issue, after clicking a faulty setup file. Malwarebytes Anti-Malware deleted around 900 infected files. After reboot I realised that...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:42.
Find Us