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  1.    25 Jun 2017 #1
    Join Date : Jun 2017
    Posts : 7
    windows 7, borrowed. (10 is disabled presently)

    Notifocation of W-10 update genuine? Freezes computer, can"t verify.


    Thursday night a red box appeared on my computer screen. lt locked my computer, would not allow me to close it or remove it. It contained a text along the lines of "It's Here! The new update for windows 10. This apparent virus would not allow task Manager to operate and could not be removed from the computer. To prevent the virus from proceeding to damage my computer, I shut down the computer, un-plugged it and removed the ethernet cable to prevent additional damage. I spent an entire day researching how to remove such a persistent virus.
    Then I discovered that coincidentally Microsoft issued an update to windows 10 the same evening as I experienced the infection with this virus. So I wonder:
    Would Microsoft create a virus that locks my computer and demands my cooperation with its operation while supplying no authentication and no opportunity to learn anything about it? Could the delivery of this virus possibly be an intentional act of Microsoft? I would like to know for certain whether this apparent virus is a Microsoft- created abomination.
    Has anyone trusted this red box enough to click on it? What were the results?
      My ComputerSystem Spec
  2.    25 Jun 2017 #2
    Join Date : Mar 2017
    Posts : 5,829
    64-bit Windows 10 Pro

    One word-NO
      My ComputerSystem Spec
  3.    25 Jun 2017 #3
    Join Date : Oct 2013
    NW Florida
    Posts : 9,488
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint

    Quote Originally Posted by Josey Wales View Post
    One word-NO
    Whatever you have did not come from Microsoft.
      My ComputersSystem Spec
  4.    25 Jun 2017 #4
    Join Date : Jun 2017
    Posts : 7
    windows 7, borrowed. (10 is disabled presently)
    Thread Starter

    Can you or anyone suggest a way to remove the virus? Haven;t been able to enter safe mode. I did trya windows repair program called system restore, which failed at two restore points.
      My ComputerSystem Spec
  5.    25 Jun 2017 #5
    Join Date : Mar 2017
    Posts : 5,829
    64-bit Windows 10 Pro

    Quote Originally Posted by Ron S View Post
    Can you or anyone suggest a way to remove the virus? Haven;t been able to enter safe mode. I did trya windows repair program called system restore, which failed at two restore points.
    Download MalwareBytes and run a Full scan then run a full scan with Defender
      My ComputerSystem Spec
  6.    25 Jun 2017 #6
    Join Date : Jun 2017
    Posts : 7
    windows 7, borrowed. (10 is disabled presently)
    Thread Starter

    When I turn on the computer either the W-10 update or the virus starts to run, displaying the message "do not turn off your computer" in a manner resembling a real update. I have to turn the power on and off a few times to access the MS repair programs. Windows defender is not available in the selection at that point. I think it may be available in safe mode, I imagine it would be preferred to use the Malwarebytes program before running the W-10 update program if I can make safe mode work.
    The problem seems exquisite because the update program likely reduces the operating system's defenses as it runs. How would I activate Malwarebytes under these circumstances?
      My ComputerSystem Spec
  7.    25 Jun 2017 #7
    Join Date : Mar 2017
    Posts : 5,829
    64-bit Windows 10 Pro

    Quote Originally Posted by Ron S View Post
    When I turn on the computer either the W-10 update or the virus starts to run, displaying the message "do not turn off your computer" in a manner resembling a real update. I have to turn the power on and off a few times to access the MS repair programs. Windows defender is not available in the selection at that point. I think it may be available in safe mode, I imagine it would be preferred to use the Malwarebytes program before running the W-10 update program if I can make safe mode work.
    The problem seems exquisite because the update program likely reduces the operating system's defenses as it runs. How would I activate Malwarebytes under these circumstances?
    It is not a Virus. Pull out your Ethernet cable then shut off your PC. Turn on your PC and let it boot. When it gets to windows Right Click on The Task Manger and stop the Windows Update. Then open administrative Tools and run Disk Cleanup as an admin. Thia is to all be done without your internet on. After you do this place a check mark in every box and run the program. Let us know what happens after this.
      My ComputerSystem Spec
  8.    25 Jun 2017 #8
    Join Date : Mar 2017
    Posts : 5,829
    64-bit Windows 10 Pro

    Well I have things to do..
      My ComputerSystem Spec
  9.    25 Jun 2017 #9
    Join Date : Jun 2017
    Posts : 7
    windows 7, borrowed. (10 is disabled presently)
    Thread Starter

    Will try. Don't know whether task manager will come up using alt/ctrl/delete on the keyboad during the update. I'll let you know.
      My ComputerSystem Spec
  10.    25 Jun 2017 #10
    Join Date : Oct 2013
    NW Florida
    Posts : 9,488
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint

    I'm curious. Why do you think it is a virus? Have you ever gone through an upgrade with Windows 10 before? It is changing portions or all of your Operating System if that's what is happening. Of course nothing would work. IF it is an update/upgrade it is normal. IF it is in fact a virus, there is a problem. WE do not have enough information to tell which it is. But, if it is a normal upgrade it is not a virus.

    In the event it is an upgrade, Josey Wales is trying to show you how to stop it. But if it has already begun, you may not have a functioning Operating System to go back to. Hopefully it will roll back to your previous system. All that is, if it is not something other than a normal upgrade, which happens often with Windows 10.
      My ComputersSystem Spec

 
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