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  1.    27 Jun 2017 #21
    Join Date : Jun 2017
    Posts : 7
    windows 7, borrowed. (10 is disabled presently)
    Thread Starter

    We started with a red background which was certainly not a Microsoft creation. I credit the expertise found here for allowing a non-geek to reach the point where an infection was removed (either in the 16 GB data cleaning, the removal of Trojans which windows defender labeled severe or in the 75 "possibly unwanted programs" Malwearbytes quarantined). That made the update safe enough to run, and the specimen update notice made the noticed update safe enough to trust. The action of the update notice in freezing the screen and disabling Task Master continue to make the notice, as cleaned, a Microsoft created abomination.

    Problem solved.

    Thanks to all for your patience and expertise.

    Ron S
      My ComputerSystem Spec
  2.    27 Jun 2017 #22
    Join Date : Aug 2016
    S/E England
    Posts : 4,477
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by Ron S View Post
    The action of the update notice in freezing the screen and disabling Task Master continue to make the notice, as cleaned, a Microsoft created abomination.
    At a guess, the freezing was a leftover effect put in place by the malware to protect its own red notice, which then froze the MS one too. Without that the genuine item should have let you click on 'Snooze' to clear it...
    Problem solved.
      My ComputersSystem Spec
  3.    27 Jun 2017 #23
    Join Date : Mar 2017
    Posts : 5,664
    64-bit Windows 10 Pro Build 15063

    Quote Originally Posted by Ron S View Post
    We started with a red background which was certainly not a Microsoft creation. I credit the expertise found here for allowing a non-geek to reach the point where an infection was removed (either in the 16 GB data cleaning, the removal of Trojans which windows defender labeled severe or in the 75 "possibly unwanted programs" Malwearbytes quarantined). That made the update safe enough to run, and the specimen update notice made the noticed update safe enough to trust. The action of the update notice in freezing the screen and disabling Task Master continue to make the notice, as cleaned, a Microsoft created abomination.

    Problem solved.


    Thanks to all for your patience and expertise.

    Ron S
    This would have been good to know from the start. Glad your problem is fixed.
      My ComputerSystem Spec

 
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