Windows Malicious Software Removal Tool

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  1. Posts : 39,956
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition, Win 11 Pro
       #11

    You might want to try running RKill to stop any malicious processes that may be blocking anti-malware programs.

    Do NOT reboot after running RKill, proceed directly to running MSRT and any scanners you wish to use. Once RKill has been run, R Click on the stand-alone version of MSRT & select "Run as administrator" to see if this will help it to run.

    RKill Download

    As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot your computer as any malware processes that are configured to start automatically will just be started again. Instead, after running RKill you should immediately scan your computer using some sort of anti-malware or anti-virus program so that the infections can be properly removed.
    If the registry keys are indeed missing & you cannot access a restore point from earlier, you may wish to consider looking at this tutorial. Options also included are Reset & Refresh.

    Repair Install Windows 10 with an In-place Upgrade Windows 10 Installation Upgrade Tutorials
      My Computer


  2. Posts : 273
    windows 10 home
    Thread Starter
       #12

    Borg 386 said:
    You might want to try running RKill to stop any malicious processes that may be blocking anti-malware programs.

    Do NOT reboot after running RKill, proceed directly to running MSRT and any scanners you wish to use. Once RKill has been run, R Click on the stand-alone version of MSRT & select "Run as administrator" to see if this will help it to run.

    RKill Download



    If the registry keys are indeed missing & you cannot access a restore point from earlier, you may wish to consider looking at this tutorial. Options also included are Reset & Refresh.

    Repair Install Windows 10 with an In-place Upgrade Windows 10 Installation Upgrade Tutorials
    Nope that didn't work either. I just won't mess with it I think I have it disabled from now on. Thanks for everyone's help
      My Computer


  3. Posts : 138
    Windows 10 Pro
       #13

    debgram said:
    Nope that didn't work either. I just won't mess with it I think I have it disabled from now on. Thanks for everyone's help
    Hi debgram.
    I've one item named "ItemData" under key
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\safer\codeidentifiers\0\Paths\{f9e93b39-49d1-4179-9848-a5a2896955ea}

    which containts as value %systemroot%\system32\mrt.exe

    check this out... I wonder if deleting the whole {f9e93b39-49d1-4179-9848-a5a2896955ea} would solve the issue, I'm not sure.
    of course, create a restore point or image backup before proceding.
      My Computer


  4. Posts : 273
    windows 10 home
    Thread Starter
       #14

    JoeMcLutz said:
    Hi debgram.
    I've one item named "ItemData" under key
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\safer\codeidentifiers\0\Paths\{f9e93b39-49d1-4179-9848-a5a2896955ea}

    which containts as value %systemroot%\system32\mrt.exe

    check this out... I wonder if deleting the whole {f9e93b39-49d1-4179-9848-a5a2896955ea} would solve the issue, I'm not sure.
    of course, create a restore point or image backup before proceding.
    Just tried that didn't work
      My Computer


  5. Posts : 138
    Windows 10 Pro
       #15

    debgram said:
    Just tried that didn't work
    uh... I'm sorry about that... The only one thing I just don't understand is that sometimes something goes crazy and decides not to work anymore... -,-
    I've got the same problem.
    Let's wait next updates.
      My Computer


  6. Posts : 39,956
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition, Win 11 Pro
       #16

    You could try running an SFC to see if that can fix any issues. Option 3 is the recommended action to try 1st.

    Run SFC Command in Windows 10 Windows 10 Customization Tutorials

    Note   Note
    If SFC could not fix something, then run the command again to see if it may be able to the next time. Sometimes it may take running the sfc /scannow command up to 3 times with Fast Startup turned off and restarting the computer after each time to completely fix everything that it's able to.

    If not, then run the Dism /Online /Cleanup-Image /RestoreHealth command to repair any component store corruption, restart the PC afterwards, and try the sfc /scannow command again.
      My Computer


  7. Posts : 273
    windows 10 home
    Thread Starter
       #17

    Borg 386 said:
    You could try running an SFC to see if that can fix any issues. Option 3 is the recommended action to try 1st.

    Run SFC Command in Windows 10 Windows 10 Customization Tutorials

    Note   Note
    If SFC could not fix something, then run the command again to see if it may be able to the next time. Sometimes it may take running the sfc /scannow command up to 3 times with Fast Startup turned off and restarting the computer after each time to completely fix everything that it's able to.

    If not, then run the Dism /Online /Cleanup-Image /RestoreHealth command to repair any component store corruption, restart the PC afterwards, and try the sfc /scannow command again.

    I did run that but I'll try again
      My Computer


  8. Posts : 5,452
    Windows 11 Home
       #18

    It has been reported on MS forum as well, thus far they have no clue about, what is causing it and they advice to just let be hoping, it will fix itself, somehow.

    Malicious Software Removal Tool in Win10 Home wont run - Microsoft Community
      My Computer


  9. Posts : 273
    windows 10 home
    Thread Starter
       #19

    TairikuOkami said:
    It has been reported on MS forum as well, thus far they have no clue about, what is causing it and they advice to just let be hoping, it will fix itself, somehow.


    Malicious Software Removal Tool in Win10 Home wont run - Microsoft Community
    I fixed it but don't know if it's a fix for everyone with the same problem. Somehow the permissions where changed, I went in and changed it and now it works.
      My Computer


  10. Posts : 138
    Windows 10 Pro
       #20

    debgram said:
    I fixed it but don't know if it's a fix for everyone with the same problem. Somehow the permissions where changed, I went in and changed it and now it works.
    What did you modify about permissions?
      My Computer


 

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