Is HelpPane.exe a virus?

My antivirus - Bullguard - has recently started to react to HelpPane.exe and every time I open up my computer, I get a pop-up message telling me that Bullguard has put HelpPane into quarantine. I've looked around a bit on the net and it seems to me that this program has mostly been an issue with Windows 7. Today I work with Windows 10, so I don't know how I shall react to the message. I've searched the comp for virus both with Bullguard and Malwarebytes AM and neither has come up with any reports concerning threats. If HelpPane is a legit program, shall I configure Bullguard to accept it?

Thanks in advance for any view on the subject.

Hi, find and submit the file to Virustotal, a web site which will check it against numerous AV engines.

To find the file, if you can't easily, install and run one of
Ultrasearch or Locate32 (free) - these will quite quickly index all your filenames and folders, then give an instant result.
Very useful.

thomcats said:

My antivirus - Bullguard - has recently started to react to HelpPane.exe and every time I open up my computer, I get a pop-up message telling me that Bullguard has put HelpPane into quarantine. I've looked around a bit on the net and it seems to me that this program has mostly been an issue with Windows 7. Today I work with Windows 10, so I don't know how I shall react to the message. I've searched the comp for virus both with Bullguard and Malwarebytes AM and neither has come up with any reports concerning threats. If HelpPane is a legit program, shall I configure Bullguard to accept it?

Thanks in advance for any view on the subject.

It appears that there is a vulnerability that has been patched by MS for this issue:
CVE-2017-0100 : A DCOM object in Helppane.exe in Microsoft Windows 7 SP1; Windows Server 2008 R2; Windows 8.1; Windows Server 2012 Gold

Best to make sure your system is up-to-date with all Windows Updates. Then, submit to Bullguard as a suspect file, or possibly a false positive, and see what they say.

Sounds like you should just set it as an exception, and report it as a false positive as you suggest.

thomcats said:

Hello again! I've now reported HelpPane.exe to Bullguard as a false positive and everything is now peace and quiet here after that. Virustotal site is indeed very handy to use and I've added it to my faves. Thanks!

Good news. Please go ahead and mark the thread as solved. Cheers!