Bitlocker

It says in the booklet that came with the tablet that it is Windows 10 Home

regards T

pparks1 said:

I thought bitlocker was not available on home edition.

Device Encryption is available on Home if the device has TPM 2 and InstantGo (Connected Standby). Tablets basically.

Windows 10 System Requirements Specifications | Microsoft

lx07 said:

Device Encryption is available on Home if the device has TPM 2 and InstantGo (Connected Standby). Tablets basically.

Windows 10 System Requirements Specifications | Microsoft

Indeed - hence my comment in Post 2

Me said:

Although Bitlocker is normally not an option on 'Home' versions of Windows 10, tablets and similar devices will encrypt themselves on any version of Windows10 if the hardware meets certain criteria.

It does remind me though - one of the criteria is that Secure Boot is turned on.

@tuksumduin, is it possible that you switched off Secure Boot in the tablet's BIOS? I suspect this would cause the symptoms you're seeing.

[QUOTE

@tuksumduin, is it possible that you switched off Secure Boot in the tablet's BIOS? I suspect this would cause the symptoms you're seeing.[/QUOTE]

I dont know what secure boot is or how to get into the bios as i said in my first post

I am not techy minded a lot of this stuff goes over my head am getting a bit long in the tooth now :)

have been e-mailing the maker of the tablet will let you know how things turn out

Regards T

tuksumduin said:

[QUOTE

@tuksumduin, is it possible that you switched off Secure Boot in the tablet's BIOS? I suspect this would cause the symptoms you're seeing.

I dont know what secure boot is or how to get into the bios as i said in my first post

I am not techy minded a lot of this stuff goes over my head am getting a bit long in the tooth now :)

have been e-mailing the maker of the tablet will let you know how things turn out

Regards T[/QUOTE]


Hi
Got this sorted .... got in touch with a Linx Tech firm they went through all what has been advised here ( microsoft account etc)
The person i was e-mailing sent me a USB stick took a bit of doing for my tablet did not do as what their instructions were
But got their in the end and it re installed windows

Now the question is How do i stop windows auto updating i dont want this to happen again ??

Regards T

tuksumduin said:

Hi
Got this sorted .... got in touch with a Linx Tech firm they went through all what has been advised here ( microsoft account etc)
The person i was e-mailing sent me a USB stick took a bit of doing for my tablet did not do as what their instructions were
But got their in the end and it re installed windows

Now the question is How do i stop windows auto updating i dont want this to happen again ??

Regards T

I'm glad you got it going - sounds like good support from the people at Linx.

Rather then stop Windows auto-updating, I would focus on making sure you can recover if it ever had this situation again.
First on my list would be to find out if it's encrypted itself again, and write down or print out the encryption recovery key which should (this time) be at https://onedrive.live.com/RecoveryKey.

Then I would create a backup image with something like Macrium Reflect Free, making sure to also create the bootable rescue media.

DavidY said:

I'm glad you got it going - sounds like good support from the people at Linx.

Rather then stop Windows auto-updating, I would focus on making sure you can recover if it ever had this situation again.
First on my list would be to find out if it's encrypted itself again, and write down or print out the encryption recovery key which should (this time) be at https://onedrive.live.com/RecoveryKey.

Then I would create a backup image with something like Macrium Reflect Free, making sure to also create the bootable rescue media.

Hi DavidY
Thanks for the reply as i have said before i am not techi minded and a bit long in the tooth for this stuff and looking at the link for Macrium Reflect Free.... to be honest its just gone over my head
I dont keep a lot on the tablet and whats on i am not bothered about loosing it so i think i will stick with the USB that linx sent me

I would like say a big thankyou to all that replide to this thread as it was greatly appreciated

Regards T