1.    15 May 2017 #1
    Join Date : May 2017
    Posts : 5
    Windows 10

    Chrome keeps opening new tab with spam sites


    I think Im seriously going crazy with this problem. Google Chrome keeps opening new tab with some spam sites (mostly https://go.mobiforth.com) but also some other weird stuff. I searched around the web and I feel like I tried almost every possible solution that I found, but the problem still persists.


    Heres what I tried so far:


    • Junkware removal tool (it found something that seemed unrelated to this problem)
    • Adwcleaner
    • Malwarebytes
    • Avast full scan
    • Windows defender full scan
    • Microsoft Malicious Software Removal Tool
    • Reseting Chrome settings
    • Uninstalling Chrome
    • Disabling all extensions
    • Checking if there is any new program installed (nothing suspicious)

    ...and none of this helped.

    Does anyone know what I should do next or what causes this? It really bothers me and Id like to get rid of it.
    Thanks in advance
      My ComputerSystem Spec
  2.    15 May 2017 #2
    Join Date : May 2017
    Posts : 95
    Windows 10 Pro

    Did you try looking inside the Chrome Settings, On Startup for the "open a specific set of pages"

    Delete any pages within that you don't want.

    Hope this helps
      My ComputerSystem Spec
  3.    15 May 2017 #3
    Join Date : May 2017
    Posts : 5
    Windows 10
    Thread Starter

    Thanks for your advice, but I checked it and there were no pages that I could delete. :/
      My ComputerSystem Spec
  4.    15 May 2017 #4
    Join Date : May 2017
    Posts : 95
    Windows 10 Pro

    ok, try clearing cookies and cache from advanced settings, privacy

    could also check manage exceptions

    Failing this, try resetting Chrome to default settings, located at the very end of advanced settings.

    Hope this helps.
      My ComputerSystem Spec
  5.    15 May 2017 #5
    Join Date : Apr 2015
    Posts : 12,826
    W10Prox64

    Quote Originally Posted by Kaesgaan View Post
    I think Im seriously going crazy with this problem. Google Chrome keeps opening new tab with some spam sites (mostly https://go.mobiforth.com) but also some other weird stuff. I searched around the web and I feel like I tried almost every possible solution that I found, but the problem still persists.


    Heres what I tried so far:


    • Junkware removal tool (it found something that seemed unrelated to this problem)
    • Adwcleaner
    • Malwarebytes
    • Avast full scan
    • Windows defender full scan
    • Microsoft Malicious Software Removal Tool
    • Reseting Chrome settings
    • Uninstalling Chrome
    • Disabling all extensions
    • Checking if there is any new program installed (nothing suspicious)

    ...and none of this helped.

    Does anyone know what I should do next or what causes this? It really bothers me and Id like to get rid of it.
    Thanks in advance
    Hi.
    If you're syncing in Chrome, turn sync off.

    Run Ccleaner Free on the browser and clear everything out of it.
    CCleaner - Free Download or try CCleaner Professional - Piriform

    Run ADWCleaner; scan then clean. Post the logs.
    Downloads - AdwCleaner - ToolsLib

    C:\AdwCleaner\AdwCleaner[S1].txt
    C:\AdwCleaner\AdwCleaner\[C1}.txt
    Edit: please post the logs from the scans already run, then post logs from a new run.

    Malwarebytes should have been a Custom Scan, with the box for Rootkits checked.
    Please post that scan log as well.
    Last edited by simrick; 17 May 2017 at 08:33.
      My ComputerSystem Spec
  6.    15 May 2017 #6

    Check to see what extensions you have installed and list them here.
      My ComputersSystem Spec
  7.    15 May 2017 #7
    Join Date : Mar 2017
    Posts : 471
    Win 10 Pro 15063.332 (ex-Insider)

    Have you tested another browser? If the other browser functions OK (eg, no redirects), them maybe it is uniquely related to your Chrome installation. With that said, you could try this tool; however, I can't vouch for its effectiveness because I don't use Chrome:

    https://www.google.com/chrome/cleanup-tool/
      My ComputersSystem Spec
  8.    17 May 2017 #8
    Join Date : Jul 2015
    Posts : 866
    Windows 10 Home x64

    You may need to temporarily disable SYNC inside Google's settings for persistant infections to go away.

    Try looking for rootkits too using either Malwarebytes antimalware (custom scan, check option for scanning for rootkits) or Kaspersky's TDSS Killer.
      My ComputerSystem Spec
  9.    19 May 2017 #9
    Join Date : May 2017
    Posts : 5
    Windows 10
    Thread Starter

    Thanks everyone so much for you help!

    I had syncing disabled, I cleared everything out of Chrome with CCleaner, tried running Adwcleaner again, but it found nothing, no malicious items found. I ran Malwarebytes custom scan with scan for rootkits checked, also with no luck. I guess posting the logs would be meaningless since it found nothing. I also tried the Chrome Cleanup tool and it didn't help, I tried using other browser (Firefox) and it works well, so this is probably a problem only with Chrome. I wasn't using any extensions since I removed them all.

    After all of this, I was finally able to solve the problem - I closed everything that had to do with Chrome and Google in Task manager, uninstalled Chrome, ran CCleaner again and installed Chrome using Chrome alternate installer which allows you to install Chrome while being offline and the problem disappeared. I don't really know what caused it, but I'm happy that after trying so many things I finally got rid of it.

    Thanks for your help and tips once more.
      My ComputerSystem Spec
  10.    19 May 2017 #10
    Join Date : Apr 2015
    Posts : 12,826
    W10Prox64

    Quote Originally Posted by Kaesgaan View Post
    Thanks everyone so much for you help!

    I had syncing disabled, I cleared everything out of Chrome with CCleaner, tried running Adwcleaner again, but it found nothing, no malicious items found. I ran Malwarebytes custom scan with scan for rootkits checked, also with no luck. I guess posting the logs would be meaningless since it found nothing. I also tried the Chrome Cleanup tool and it didn't help, I tried using other browser (Firefox) and it works well, so this is probably a problem only with Chrome. I wasn't using any extensions since I removed them all.

    After all of this, I was finally able to solve the problem - I closed everything that had to do with Chrome and Google in Task manager, uninstalled Chrome, ran CCleaner again and installed Chrome using Chrome alternate installer which allows you to install Chrome while being offline and the problem disappeared. I don't really know what caused it, but I'm happy that after trying so many things I finally got rid of it.

    Thanks for your help and tips once more.
    Glad you got it sorted. Thanks for posting your fix. Please mark the thread as solved. Cheers.
      My ComputerSystem Spec

 


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