New
#21
Okay so Hitmanpro was done running it found 1 malware and 1 Trojan. What to do next? haha
Pictures of what it found: https://gyazo.com/51db5a4bc560ff45d398bd4eb8dd806e and
https://gyazo.com/9a4c1b95beb330df07f33cff22e351e7
Still traces of multiple infections on your system.
SystemHealer and Goobzo. For both of them ADWcleaner and Malwarebytes are reccomended, but you can't run them. HitmanPro will only remove them if you start 30 day trial. Removal guides for them are malwaretips.com/blogs/system-healer-removal and malwaretips.com/blogs/pup-optional-goobzo-removal
Can you open Windows Defender? if so do the following.
In Settings click on Update Security, then Windows Defender, open Windows Defender Security Centre.
Open Virus and threat Protection, then Advanced Scan....tick third one down.....Windows Defender Offline Scan....see attachment
A suggestion: Sophos Virus Removal Tool
Overview of the Sophos Virus Removal Tool (SVRT) - Sophos Community
Scroll down to find the download here:
If that doesn't work, you guys may need to work from a FRST scan to manually ferret out the garbage, to at least get it to a point where ADWCleaner can be installed and run.
Farbar Recovery Scan Tool Download
.