Is there a trojan csrss.exe? If so how do I eliminate it.

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  1. Posts : 16,278
    W10Prox64
       #81

    Bruce SX said:
    Just read this.

    Should I then do the Esc tab?
    Yes, let's try to get to the one-time boot menu - that should work for sure, if you can get there. Otherwise, I'm researching another trick.
      My Computer


  2. Posts : 47
    Win 7
    Thread Starter
       #82

    simrick said:
    Yes, let's try to get to the one-time boot menu - that should work for sure, if you can get there. Otherwise, I'm researching another trick.
    Going to try try now. I'll give it 10 minutes. I won't get back to this pc til then
      My Computer


  3. Posts : 47
    Win 7
    Thread Starter
       #83

    Got in with esc button Choices below

    windows boot manager
    SanDisk Cruzer
    Enter setup
      My Computer


  4. Posts : 16,278
    W10Prox64
       #84

    Bruce SX said:
    Got in with esc button Choices below

    windows boot manager
    SanDisk Cruzer
    Enter setup
    Cruzer is what you want!
      My Computer


  5. Posts : 47
    Win 7
    Thread Starter
       #85

    simrick said:
    Cruzer is what you want!
    On it! I'm down to 2 undeletable drives.
    Drive 0 unallocated space 465 GB free space
    Drive 1 partition 1 : ESD-USB 11.5 GB System
      My Computer


  6. Posts : 16,278
    W10Prox64
       #86

    Bruce SX said:
    On it! I'm down to 2 undeletable drives.
    Drive 0 unallocated space 465 GB free space
    Drive 1 partition 1 : ESD-USB 11.5 GB System
    Okay, you don't want to delete the USB - that's right. So the 465GB drive is unallocated now? That's where you want to install Windows.
      My Computer


  7. Posts : 47
    Win 7
    Thread Starter
       #87

    simrick said:
    Okay, you don't want to delete the USB - that's right. So the 465GB drive is unallocated now? That's where you want to install Windows.
    I thought so. But I'm still glad I waited. I will let you know how it turns out!!
      My Computer


  8. Posts : 16,278
    W10Prox64
       #88

    Bruce SX said:
    I thought so. But I'm still glad I waited. I will let you know how it turns out!!
    Okay! You're doing fine. :)
      My Computer


  9. Posts : 16,278
    W10Prox64
       #89

    How's it going?
      My Computer


  10. Posts : 47
    Win 7
    Thread Starter
       #90

    simrick said:
    How's it going?
    I'm glad you asked. It has loaded. Maureen is now in the process of personalizing a few things and, after a short while, I'm going to re install the printer.

    Again. It's amazing that this all started with a inability to re install the printer.

    The big benefit is how much I've learned(as much as it probably seemed like an exercise in futility). I now feel confident enough to perform the same procedure on hers again, if necessary, and on mine too, if it were to need it.

    My deepest gratitude goes out to you.

    Tomorrow I will send you a pm. I have a couple of other questions(not tech related) I hope you can answer for me. Nothing mysterious, or inappropriate. Just a couple run of the mill things.

    I'll also leave another update in this thread about the install.

      My Computer


 

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