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  1.    15 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 6
    windows 10

    In Progress I think my laptop has been hacked


    I was checking emails, and I didnt clicked any link,neither I installed any add-on, I suddenly got alert to restart the pc to disable user accounts and it get restart automatically.
    When it starts,after login screen its displaying this.
    Click image for larger version. 

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    I have re-installed windows, and after reinstalling,I was just updating windows and while they were getting updated, it re-started automatically and after restarting the same screen starts appearing. I am very much tensed, what should I do to make it work again?
    I have contacted the seller too,but they said too it seems that it has been hacked.

    PS: I am using this laptop for last 9 months,and I purchased it brand new
      My ComputerSystem Spec
  2.    15 Apr 2017 #2
    Join Date : Aug 2015
    Posts : 577
    Win10 & Win7

    Hi PCguy. Welcome to the forum. Did you by the laptop from store or from an individual? I'm wondering if it was stolen from Boz Allen Hamilton?
      My ComputerSystem Spec
  3.    15 Apr 2017 #3
    Join Date : Apr 2017
    Posts : 6
    windows 10
    Thread Starter

    I have purchased it from store and I have sales reciept of it too
      My ComputerSystem Spec
  4.    15 Apr 2017 #4
    Join Date : Feb 2014
    Posts : 9,363
    Windows 10 Professional

    Call the number, see if they can help you.
      My ComputersSystem Spec
  5.    15 Apr 2017 #5
    Join Date : Oct 2014
    Posts : 2,462
    W10 Pro + W10 Preview

    If as you state you have reinstalled the O/S, it seems likely that your router has been compromised.
    Open Task Manager and in Services see if anything odd is running, if any suspect highlight and click on end task.
    Shut down computer and "Disconnect router from electricity source". Reconnect router to power and turn on computer.
      My ComputersSystem Spec
  6.    15 Apr 2017 #6
    Join Date : Aug 2015
    Posts : 577
    Win10 & Win7

    Quote Originally Posted by PCguy View Post
    I have purchased it from store and I have sales reciept of it too
    That's good so we can rule that out. The router reset that Dencal suggested is that next thing to do.
      My ComputerSystem Spec
  7.    15 Apr 2017 #7
    Join Date : Jun 2014
    Posts : 543
    Microsoft Windows 10 Pro 64-bit

    My guess is the computer is probably stolen, The reason you keep getting that message is because they (Booz Allan Hamilton) have some code in the BIOS that only lets their employees use the computer.

    There is probably no way around this, Take the computer and get your money back if they refuse tell them you are going to have to call the police and also report it to Booz allen.

    Here are a couple of google searches that made me come up with this conclusion:
    Search for the phone number:
    877 927 8278 - Google Search

    Search for:
    warning This system is property of Booz Allen Hamilton
    warning: This system is property of Booa Allen Hamilton - Google Search
      My ComputerSystem Spec
  8.    15 Apr 2017 #8
    Join Date : Jun 2016
    Posts : 79
    8.1

    It is possible that You bought a refurbished model and didn't know it. Everything I found leads to Booz Allen being a Legit Company.

    Only possible solution would be to remove the HDD and put in a Dock or connect it inside a desktop and low level format the HDD using a tool like http://hddguru.com/software/HDD-LLF-...l-Format-Tool/

    That'll take a long time so while waiting remove the power cord, battery, and disconnect the CMOS battery from the MOBO. Press and Hold the power button for 30 seconds. You can also Do the power button a second time a few minutes later then put everything back together.

    If this Fails then return it to the seller and demand Your money back with The Police present. On second thought that might be the Best Option to start with.
      My ComputerSystem Spec
  9.    15 Apr 2017 #9
    Join Date : Sep 2015
    Staffordshire
    Posts : 364
    Windows 10 Pro

    A bit more research reveals that Booz Alan Hamilton are NSA contractors Top-Secret NSA Files Stolen, Booz Allen Hamilton Contractor Charged: FBI - McLean, VA Patch
    All sounds a bit dodgy to me.
      My ComputersSystem Spec
  10.    15 Apr 2017 #10
    Join Date : Apr 2017
    Posts : 6
    windows 10
    Thread Starter

    I have deleted the partitions and re-installed, But I cant do any thing after that screen,how can I open task manager?
    If its a stolen PC,how I was able to used it for 8 months?
      My ComputerSystem Spec

 
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