Windows 10: In Progress I think my laptop has been hacked

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  1. dencal's Avatar
    Posts : 2,805
    W10 Pro + W10 Preview
       15 Apr 2017 #11

    Have you disconnected the router from the power source as suggested in post #5.?
      My ComputersSystem Spec

  2.    15 Apr 2017 #12

    PCguy said: View Post
    I have deleted the partitions and re-installed, But I cant do any thing after that screen,how can I open task manager?
    If its a stolen PC,how I was able to used it for 8 months?
    Yes, the timing is really strange. Booz Allen Hamilton is a big time company and naturally they have a huge IT department. I'd definitely give them a call and they will know by the serial number whether or not your unit was every actually in their inventory. With them involved you should have no problems getting your money back from the seller. It may be that they sold it, big firms replace their equipment frequently, and the seller pulled a fast one on you but never really wipped it throughly.
      My ComputerSystem Spec

  3.    16 Apr 2017 #13

    dencal I am unable to do anything after this screen, please elavorate, do you mean that I am having issue in my network router?

    sml156 ,Bat 1 If you are saying its re-furbished or stolen then I cant understand how I was able to use it for last 9 months?I am still suspecting someone has hacked it.
      My ComputerSystem Spec

  4.    16 Apr 2017 #14

    SoFine409 said: View Post
    Yes, the timing is really strange. Booz Allen Hamilton is a big time company and naturally they have a huge IT department. I'd definitely give them a call and they will know by the serial number whether or not your unit was every actually in their inventory. With them involved you should have no problems getting your money back from the seller. It may be that they sold it, big firms replace their equipment frequently, and the seller pulled a fast one on you but never really wipped it throughly.
    Yes but still if its their property,then why I was able to use it for last 9 months?this issue should appear in start
      My ComputerSystem Spec

  5.    16 Apr 2017 #15

    dencal said: View Post
    Have you disconnected the router from the power source as suggested in post #5.?
    Thanks for your reply, but I am unable to do anything after this screen appears. I have tried turning on the laptop after switching off my router, but still same screen appearing.
      My ComputerSystem Spec

  6. dencal's Avatar
    Posts : 2,805
    W10 Pro + W10 Preview
       16 Apr 2017 #16

    To verify if system is infected, scan if possible with following links.

    AdwCleaner Download

    Hitman Pro Free Download - Hitman Pro 64 Best AntiVirus Security
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  7. TairikuOkami's Avatar
    Posts : 3,329
    10.5 Home 1803 x64
       16 Apr 2017 #17

    PCguy said: View Post
    I have deleted the partitions and re-installed, But I cant do any thing after that screen,how can I open task manager?
    ALT + F4 - should close it, since it is just Edge browser opened in fullscreen.

    CTRL + ALT + DEL - should open task manager.

    You could also try ALT + TAB to switch to desktop.

    Where did you get Windows, you have used to reinstall?
      My ComputerSystem Spec

  8.    16 Apr 2017 #18

    I once picked up a Rogue piece of JScript using Edge and had to clear it with CCleaning the Temp files but I had to launch edge to get to the "Bad page" Luckily Tampermonkey came out as an extension soon after.

    Something is starting to not sound right ? A fresh install would have cleared that. OP isn't Tom from Toronto ?
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  9.    16 Apr 2017 #19

    TairikuOkami said: View Post
    ALT + F4 - should close it, since it is just Edge browser opened in fullscreen.

    CTRL + ALT + DEL - should open task manager.

    You could also try ALT + TAB to switch to desktop.

    Where did you get Windows, you have used to reinstall?
    I agree with Tairiku. It's a full screen browser window hijack/malware
    If you really did reinstall Windows, did you delete all partitions first? Where did you get your install media from?
    I would suggest a clean install, deleting all partitions and installing to a completely unallocated drive.
    Clean Install Windows 10 - Windows 10 Installation Upgrade Tutorials


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  10. sml156's Avatar
    Posts : 664
    Microsoft Windows 10 Pro 64-bit
       16 Apr 2017 #20

    TairikuOkami said: View Post
    ALT + F4 - should close it, since it is just Edge browser opened in fullscreen.
    I didn't notice that nice catch.

    So what are the script kiddies up to now Ddosing Booz Allen's phones, I am pretty sure that is a legitimate phone number for them
    Last edited by sml156; 17 Apr 2017 at 19:05.
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