1.    09 Apr 2017 #1
    Join Date : Apr 2017
    Agrigento
    Posts : 34
    Windows 10 PRO 64 Bit

    Error Windows Defender


    I have these two errors of Windows Defender, on "Protection based on Cloud" and "Automatically send sample files". How can fix ? Thx ^^


    Click image for larger version. 

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  2.    09 Apr 2017 #2
    Join Date : May 2015
    Posts : 423
    Redstone_Two

    Only cloud protection is disable here. This parameter is controlled by a third-party app, only the app will re-enable it. Are you using one?
    Attached Thumbnails Attached Thumbnails Cloud.JPG  
      My ComputerSystem Spec
  3.    10 Apr 2017 #3
    Join Date : Apr 2017
    Agrigento
    Posts : 34
    Windows 10 PRO 64 Bit
    Thread Starter

    Quote Originally Posted by MikeMecanic View Post
    Only cloud protection is disable here. This parameter is controlled by a third-party app, only the app will re-enable it. Are you using one?
    Before the Creators Update I had turned off via app Windows Defender. What can I do ?
      My ComputerSystem Spec
  4.    10 Apr 2017 #4
    Join Date : May 2015
    Posts : 423
    Redstone_Two

    Hmmmmm,
    They're greyed out just like mine. I just see Restore firewalls to default in the Firewall & Network page. All settings were ok here after upgrading. I still think an app on your machine does that. I went to see in the old UI, did not see anything to restore them.
      My ComputerSystem Spec
  5.    10 Apr 2017 #5
    Join Date : Apr 2017
    Agrigento
    Posts : 34
    Windows 10 PRO 64 Bit
    Thread Starter

    What apps have you used ? I was using Skynet Control and DWS
      My ComputerSystem Spec
  6.    10 Apr 2017 #6
    Join Date : Apr 2017
    Agrigento
    Posts : 34
    Windows 10 PRO 64 Bit
    Thread Starter

    I think I've solved, I edited these keys in the registry:

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender

    On "Spynet":
    SubmitSamplesConsent VALUE 1
    SpynetReporting VALUE 1

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  7.    10 Apr 2017 #7
    Join Date : May 2015
    Posts : 423
    Redstone_Two

    Don't know them and you must uninstall or disable them to recover the parameters. The screenshot is showing the same problem, should be blue? At this stage, my app wouldn't help. You must find what app is disabling (greyed out) the switches.
      My ComputerSystem Spec
  8.    11 Apr 2017 #8
    Join Date : Apr 2017
    Agrigento
    Posts : 34
    Windows 10 PRO 64 Bit
    Thread Starter
      My ComputerSystem Spec

 


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