greyed out Device Performance and Health option

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  1. Posts : 24,601
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #11

    15063.13 here, and I too was puzzled about there being no report available. Apparently I just had to wait for it to get round to doing a scan...

    greyed out Device Performance and Health option-health-report.png
      My Computers


  2. Posts : 1,871
    W10 pro x64 20H2 Build 19042.610
       #12

    If you leave the PC on then it seems it will automatically go into some scan mode. Mine took around 20 minutes of constant disk thrashing (well SSD but the light was pretty active). The unknown driver is a fingerprint reader (Dell Vostro Laptop) that had no W8.1 or W10 support.

    greyed out Device Performance and Health option-capture.jpg

    greyed out Device Performance and Health option-capture2.jpg
      My Computer


  3. Posts : 1,079
    10 + Linux
       #13

    I have the same device driver recommandation. It says here that drivers update is not enabled. I didn't touch that. Otherwise, it is the fourth consecutive day that Defender (WDSC) runs ok and I'm getting updates pretty fast. I don't use the old interface anymore, plus RS-2 runs very, very well.
    Cheers,
      My Computer


  4. Posts : 13
    Windows 10
       #14

    Is there any way to reset the greyed out Device Performance and Health option-image.png? Mine is alerting me to turn down screen brightness to save the battery. Thanks for the advice. How can I clear this to get the green checkmark in that status bar instead of the alert?
      My Computer


  5. Posts : 1,079
    10 + Linux
       #15

    [Solved]Setting Defender health report back to normal: Think Green


    San Martino said:
    How can I clear this to get the green checkmark in that status bar instead of the alert?
    Very good question San Martino!

    Didn't like their solution(s). Donotspy 1.2 parameters were causing the health report issue. We re-enabled automatic update drivers, reboot, lost health report (greyed out) but it was reset to green few minutes after. Reset donotspy back to previous state. Defender still works fine here.

    Brightness parameters are disable here. So, check for the battery or brightness parameters if you have a laptop or not?
    Attached Thumbnails Attached Thumbnails greyed out Device Performance and Health option-driverupdate.jpg  
    Last edited by MikeMecanic; 08 Apr 2017 at 01:27.
      My Computer


  6. Posts : 268
    21H1 (OS Build 19043.1081)
       #16

    it's working fine now just had to let the system be for a couple days so it would have something to work with is all

    DME
      My Computer


  7. Posts : 13
    Windows 10
       #17

    MikeMecanic said:
    Very good question San Martino! .......Brightness parameters are disable here. So, check for the battery or brightness parameters if you have a laptop or not?
    Thanks for the response. It is my laptop I am talking about. I already have power plans that adjust the brightness depending on whether I am on battery or plugged into AC. I know how to adjust the battery, power and brightness in settings. Where are the parameters that you reference? I would certainly like to disable them for brightness.

    Where I have my brightness set should be of no concern to Windows Defender. I want to be able to tell it "Thanks for the advice, now f#ck off."

    It is just a minor annoyance. I have to manually open up Defender to be sure the definations have been updated since the green checkmark no longer shows because Defender doen't like my brightness settings.
      My Computer


  8. Posts : 1,079
    10 + Linux
       #18

    @San Martino
    There is no relation between updates and health report. Always get new defenition manually. Power plans are set to high performance here, it is a desktop. The brightness adjustment is set to 100% and night light is off. You have a laptop and you may have to live with the health report.

    Will see when my cousin will upgrade next week if he gets the message that indeed is a minor issue. I also have a health report concerning Edge. Some switches are disable because I'm not using it. Nothing I can do...

    All the best,
      My Computer


  9. Posts : 16
    Win 10 Pro
       #19

    Mine still won't show up, I have updated to CU 2 days ago
    Attached Thumbnails Attached Thumbnails greyed out Device Performance and Health option-asdasd.jpg  
      My Computer


  10. Posts : 13
    Windows 10
       #20

    MikeMecanic said:
    Thanks Mike! That's what I figured. Severeal users have asked the same question over on the official Microsoft® Answers forum. One guy is getting the alert because he has his PC set to never sleep. I haven't even checked Edge yet since the Creators Update. I assume once I open it and customize the settings I'll be getting an alert for it as well.

    Thanks again!
      My Computer


 

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