1.    09 Mar 2017 #1
    Join Date : Apr 2016
    Posts : 44
    Windows 10

    xg4ken malware


    On my computer this stops me from getting to bestbuy.com. I can get to corporate.bestbuy.com but not bestbuy.com. Probably there are other URLs also infected (on my computer) but I don't try to reach them.

    I have Malwarebytes, Avast and Windows Defender. All report no issues and in fact I do not get any weird popups at all.

    There are 64 files on my C: drive which contain the words xg4ken.com . And in my hosts file (and a few others) I associate this url with 127.0.0.1 . So it's not going anywhere (as far as I know). BUT how do I get rid of it? The redirect occurs in all my browsers (but all fail to reach that site).

    I've looked at several "removal" tools for this but have no way to evaluate them.

    RON
      My ComputerSystem Spec
  2.    09 Mar 2017 #2
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 1,451
    windows 10
      My ComputerSystem Spec
  3.    09 Mar 2017 #3
    Join Date : Apr 2016
    Posts : 44
    Windows 10
    Thread Starter

    I followed the steps in that link. It's not in my registry; not in Programs and Features. None of my anti-virus software report it as a problem. That link seemed more of an ad to download that software than anything else.
      My ComputerSystem Spec
  4.    09 Mar 2017 #4
    Join Date : Nov 2015
    Posts : 15
    Windows 10

    If its a browser re-direct AdwCleaner may get rid of it.
      My ComputerSystem Spec
  5.    09 Mar 2017 #5
    Join Date : Apr 2015
    Posts : 12,819
    W10Prox64

    Quote Originally Posted by Digmor Crusher View Post
    If its a browser re-direct AdwCleaner may get rid of it.
    Agreed. Sounds like a redirector.
    ADWCleaner
    JRT
    Flush your DNS
    at an admin command prompt
    Code:
    ipconfig /flushdns
      My ComputerSystem Spec
  6.    10 Mar 2017 #6
    Join Date : Apr 2016
    Posts : 44
    Windows 10
    Thread Starter

    I followed the directions here:

    https://help.ea.com/en-us/help/pc/ho...e-for-windows/

    and it worked perfectly.
      My ComputerSystem Spec
  7.    11 Mar 2017 #7
    Join Date : Apr 2015
    Posts : 12,819
    W10Prox64

    Cheers.
      My ComputerSystem Spec

 


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