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  1.    09 Mar 2017 #11
    Join Date : Jun 2014
    USA
    Posts : 1,575
    Windows 10 Pro x64

    Cliff he said he did this the first time around. This is a replacement chip as he thought the first one was bad....

    The TPM is enabled in the BIOS, as are Secure Boot and UEFI, which are the requirements to using the TPM on Windows 10.
    At this point I can't think of what's going on having just installed a TPM module myself on my Z170 board. For me it was a simple job, install the module, double check the BIOS to see if TPM was enabled, and it was. Restart Windows, driver gets installed, restart Windows, all is good. I'm also running Windows 10 x64 Pro. Not sure what's going on with the OP's system.
      My ComputersSystem Spec
  2.    09 Mar 2017 #12
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 17,564
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    Intel® PTT (Platform Trust Technology)implementation- PTT is a TPM2.0 implementation implemented as a FW application in ME- An OEM can use either a discrete TPM part, or use the Intel® PTT embedded in FW
    http://tce.webee.eedev.technion.ac.i...w-technion.pdf
      My ComputersSystem Spec
  3.    09 Mar 2017 #13
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 17,564
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    It's two different settings as you can see in my BIOS shot here:


    Also might want to check your secure boot mode:
      My ComputersSystem Spec
  4.    09 Mar 2017 #14
    Join Date : Jun 2014
    USA
    Posts : 1,575
    Windows 10 Pro x64

    Yeah, I misunderstood you, I was thinking TPM. Anyway I just checked my BIOS and interestingly enough, mine is disabled, and yet no issues with my TPM module or BitLocker here....

    Intel Platform Trust Technology off...
    Click image for larger version. 

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ID:	124391

    Trusted Platform 2.0 Enabled...
    Click image for larger version. 

Name:	TPM.jpg 
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ID:	124392

    Trusted Platform Management showing module is good...
    Click image for larger version. 

Name:	TPM Management.JPG 
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ID:	124393

    All that said, it probably wouldn't hurt if the OP doubled checked the BIOS and tried enabling PTT to see what happens.

    And yes, Secure Boot is Enabled, along with Key Management.
      My ComputersSystem Spec
  5.    10 Mar 2017 #15
    Join Date : Feb 2017
    Posts : 10
    Windows 10 Pro
    Thread Starter

    Well, I've looked all over BIOS, but no dice. I couldn't find a single reference to Platform Trust Technology or anything similar. But just in case it's of any help, here are screenshots from the TPM and Secure Boot settings panes, and a screenshot of the TPM Management Console.
    Attached Thumbnails Attached Thumbnails Untitled.png   170310214316.png   170310214559.png  
      My ComputerSystem Spec
  6.    10 Mar 2017 #16
    Join Date : Jun 2014
    USA
    Posts : 1,575
    Windows 10 Pro x64

    Ok, I see something but I'm not sure what. On my TPM Management Console, the "Prepare the TPM..." is greyed out, while yours is active. Right pane under Actions

    Click image for larger version. 

Name:	TPM Management Console.JPG 
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ID:	124518

    Click on that and see what it says or does...

    Let us know. Post an image of settings there if necessary.

    Awaiting answer...
      My ComputersSystem Spec
  7.    10 Mar 2017 #17
    Join Date : Feb 2017
    Posts : 10
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by sygnus21 View Post
    Ok, I see something but I'm not sure what. On my TPM Management Console, the "Prepare the TPM..." is greyed out, while yours is active. Right pane under Actions


    Click on that and see what it says or does...

    Let us know. Post an image of settings there if necessary.

    Awaiting answer...
    I've already mentioned it, but this is what happens when I press Prepare the TPM:
    Click image for larger version. 

Name:	ready.png 
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ID:	124520

    Once I press Close, literally nothing changes. I can just click on Prepare the TPM again like nothing happened.
      My ComputerSystem Spec
  8.    10 Mar 2017 #18
    Join Date : Jun 2014
    USA
    Posts : 1,575
    Windows 10 Pro x64

    Well at this time I have no other suggestions other than to call Asus and see if there's something else that needs to be done or checked on that board.

    1. BTW What specific version of Windows 10 are you running?
    2. Are you on the insiders track?
    3. Also, where are you trying to save your TPM password to?


    Thanks.
      My ComputersSystem Spec
  9.    10 Mar 2017 #19
    Join Date : Feb 2017
    Posts : 10
    Windows 10 Pro
    Thread Starter

    I'll try contacting Asus, but I'm probably just going to leave this be until I reinstall Windows someday and see if that fixes it (or hope that upgrading to Creator's Update once it comes out will just somehow fix it on its own). Thanks for your help so far.

    Also, regarding the password - I don't really save it anywhere, I've just temporarily disabled the new Windows 10 behavior where the password is automatically discarded after the TPM is provisioned just to see if that doesn't fix the issues and I just haven't switched it back yet.
      My ComputerSystem Spec
  10.    10 Mar 2017 #20
    Join Date : Jun 2014
    USA
    Posts : 1,575
    Windows 10 Pro x64

    Quote Originally Posted by MrPatko0770 View Post
    Also, regarding the password - I don't really save it anywhere, I've just temporarily disabled the new Windows 10 behavior where the password is automatically discarded after the TPM is provisioned just to see if that doesn't fix the issues and I just haven't switched it back yet.
    If you're going to use TPM you'll need to save the password somewhere other than the drive being encrypted. Perhaps because you've not chosen to save a password is your issue??? I saved mine to a thumb drive. You can also choose to save it to your MS account.

    Humor us and try saving the password to a thumb drive and see what happens?
      My ComputersSystem Spec

 
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