My desktop pc got infected with a virus, still having problems

KaozVirtus said:

Hello,

I am now back home after being away for more than a week, I have done everything that CottonBall said to do and I have the results.

I am only having one small problem, Microsoft Edge browser - and everytime I try and open it, it crashes... This is the only problem I have that I can see.

Also, apologies that I took this long to get back...

I have included the results :)

Does any other Metro app work, or is Edge the only non-functional app?

Did you turn off User Account control?

Have you tried running an sfc/scannow?

Hi there

Question -- How much TIME have you spent on all this

Next time - CLEAN RESTORE FROM A CLEAN BACKUP - would have taken you around 30 Mins max -- end of story

Why don't people EVER LEARN - TAKE REGULAR CLEAN BACKUPS - then if you do get something nasty from a torrent site or elsewhere a CLEAN restore will rid the computer of any of this nasty stuff.

Cheers
jimbo

"Accepting and allowing the use of illegal software is not a motivation for volunteering my help in this forum."

Your 100% right about this - not arguing on that, although the only things I usually pirate are TV shows and Movies... seriously.


"Why don't people EVER LEARN - TAKE REGULAR CLEAN BACKUPS - then if you do get something nasty from a torrent site or elsewhere a CLEAN restore will rid the computer of any of this nasty stuff."

I actually have clean backups, I just dont know how to restore back to them :/


"Did you turn off User Account control? "

I have not turned that off ever - no


"Have you tried running an sfc/scannow?"

Doing that now.. didnt think of that...


"Does any other Metro app work, or is Edge the only non-functional app?"

I`ve noticed that the Windows Store doesnt work and keeps saying please check your connection... Shazam also doesnt wok....