Windows 10: My desktop pc got infected with a virus, still having problems

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  1.    09 Feb 2017 #11

    KaozVirtus,

    The issues you are having are more than likely the result of downloading cracked/pirated/illegal software.
    Participating in the use of such software is a definite security risk.

    Accepting and allowing the use of illegal software is not a motivation for volunteering my help in this forum.
      My System SpecsSystem Spec

  2.    09 Feb 2017 #12

    KaozVirtus said: View Post
    Hello,

    I am now back home after being away for more than a week, I have done everything that CottonBall said to do and I have the results.

    I am only having one small problem, Microsoft Edge browser - and everytime I try and open it, it crashes... This is the only problem I have that I can see.

    Also, apologies that I took this long to get back...

    I have included the results
    Does any other Metro app work, or is Edge the only non-functional app?

    Did you turn off User Account control?

    Have you tried running an sfc/scannow?
      My System SpecsSystem Spec

  3.    09 Feb 2017 #13

    Hi there

    Question -- How much TIME have you spent on all this

    Next time - CLEAN RESTORE FROM A CLEAN BACKUP - would have taken you around 30 Mins max -- end of story

    Why don't people EVER LEARN - TAKE REGULAR CLEAN BACKUPS - then if you do get something nasty from a torrent site or elsewhere a CLEAN restore will rid the computer of any of this nasty stuff.

    Cheers
    jimbo
      My System SpecsSystem Spec

  4.    09 Feb 2017 #14

    "Accepting and allowing the use of illegal software is not a motivation for volunteering my help in this forum."

    Your 100% right about this - not arguing on that, although the only things I usually pirate are TV shows and Movies... seriously.


    "Why don't people EVER LEARN - TAKE REGULAR CLEAN BACKUPS - then if you do get something nasty from a torrent site or elsewhere a CLEAN restore will rid the computer of any of this nasty stuff."

    I actually have clean backups, I just dont know how to restore back to them :/


    "
    Did you turn off User Account control? "

    I have not turned that off ever - no


    "
    Have you tried running an sfc/scannow?"

    Doing that now.. didnt think of that...


    "
    Does any other Metro app work, or is Edge the only non-functional app?"

    I`ve noticed that the Windows Store doesnt work and keeps saying please check your connection... Shazam also doesnt wok....
      My System SpecsSystem Spec


 
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