Windows 10: chrome.exe - Application Error


  1. Posts : 5
    Microsoft Windows 10 Pro
       24 Jan 2017 #1

    chrome.exe - Application Error


    The error only occurs when I try to open the application from another application or locationRunning Chrome is NOT the problem. It only occurs when I try a link from another program, "chrome.exe - Application Error" "The application was unable to start correctly (0xc0000142). Click OK to close the application."When I tried to look up the error I didn't find anything useful. The options I found were for people who couldn't run chrome at all.the problem does not occur in firefox or explorer (don't just suggest change my browser) I would like to find a cureI have Windows 10 on my system and I have the latest chrome version and set as default browser. I'm using Kaspersky Total Security 2017 There was no problem with the Kaspersky 2015 version, it started in Kaspersky 2016 late last yearIf I exit Kaspersky all together the problem is not there, if I just pause Kaspersky it is still there. therefore I conclude that Kaspersky may have something to do with itKaspersky Tech had me do several test to no avail (at 70 years of age I am not too tech minded)I have checked for malware and virus, I have run scan on my drive no problemsMy Question is has anyone else experienced this problem and does anyone know of a fix
      My ComputerSystem Spec


  2. Posts : 248
    Win 10 Home Build 1703 64bit
       24 Jan 2017 #2

    It only occurs when I try a link from another program

    Could you please give a specific example; type of link and program ?

    Have you checked/posted in the Kaspersky Forum ?
    https://forum.kaspersky.com/
      My ComputerSystem Spec


  3. Posts : 529
    Windows 10 Home
       24 Jan 2017 #3

    Padlington,

    Welcome to TenForums!

    This ol' hound may be able to help you.

    What Kasperski program are you running? Is it Kaspersky Total Security?

    If Kaspersky Total Security blocks an application that is reliable, add it to the Trusted list.

    Open Kaspersky, and in the lower left corner of the main application window, click: Settings
    In Settings, go to the Additional section and select: Threats and Exclusions

    In the Threats and Exclusions window, click: Specify trusted applications
    In the Trusted Applications window, click: Add

    Select Chrome from the list. (Only currently active applications are displayed).
    In the Exclusions for Application window, click: Add

    Find Chrome and click: open
    Then check the following boxes:

    Do Not Scan Before Opening
    Do Not Monitor Application Activity
    Do Not Inherit Restrictions From the Application's Parent Process
    Do Not Monitor Child Application Activity.

    Click Save and reboot your computer.

    See if it worked. Let us know.

    Reference:
    See the following: http://support.kaspersky.com/11444
      My ComputerSystem Spec


  4. Posts : 5
    Microsoft Windows 10 Pro
    Thread Starter
       25 Jan 2017 #4

    Yes I have kaspersky total security
    I have already tried that sorry it did not work
    I could not open this link from my email until I exited kaspersky
    I have found other people have had this problem and they have tried many fixes none have worked
    but I will persevere thanks for your interest
      My ComputerSystem Spec


  5. Posts : 5
    Microsoft Windows 10 Pro
    Thread Starter
       25 Jan 2017 #5

    torre said: View Post
    It only occurs when I try a link from another program
    Have you checked/posted in the Kaspersky Forum ?
    https://forum.kaspersky.com/
    Yes I have read all relevant post in their forum others have this problem not definite answers
    any link related to chrome will not open with kaspersky running
      My ComputerSystem Spec


  6. Posts : 529
    Windows 10 Home
       25 Jan 2017 #6

    Padlington,

    It appears the problem is related to Kasperski, and there are many users are experiencing the problem. Apparently the company has mentioned they will fix the issue with the next version of the program, but that may not happen in a good while.

    IMO, you should keep up with the issue monitoring the Kasperski forum. They are really the ones that can solve it.

    Good luck!
      My ComputerSystem Spec


  7. Posts : 5
    Microsoft Windows 10 Pro
    Thread Starter
       25 Jan 2017 #7

    thanks for all efforts I think cottonball is right
    I do have another anti virus program which is ok
    annoying part is you pay for a product and it has faults not right
      My ComputerSystem Spec


  8. Posts : 529
    Windows 10 Home
       25 Jan 2017 #8

    Padlington,

    I do have another anti virus program
    This concerns me. What other AV program do you have?
      My ComputerSystem Spec


  9. Posts : 5
    Microsoft Windows 10 Pro
    Thread Starter
       25 Jan 2017 #9

    be assured I am not running the AV while Kaspersky is live I mean I have a replacement if needed thanks
      My ComputerSystem Spec


  10. Posts : 529
    Windows 10 Home
       25 Jan 2017 #10



    Smart move!
      My ComputerSystem Spec


 

Related Threads
Solved WerFault.exe Application Error in General Support
Hi, I have an error every time I open some specific programs. Some programs are fine its just that some of them don't work and give me an error saying The instruction at 0x0000000068E468C6 referenced memory at 0x0000000000000214. The memory could...
My screen is black after booting. When trying to open the explorer.exe trough task manager. "The Application was unable to start correctly (0xc0000018). Click ok to close the application." Please Help!!!!
(631) Application is being updated... shows up when I try to launch the program .exe file from it's sub directory. How do I get rid of notification since program is definitely NOT being updated. Thanks for any help BobL
Upon every shutdown I get the following error message: The title bar states: I am running Windows 10 Build 10130. I have already tried the default troubleshooting procedures(clean boot, etc.) I attached an image of the error below: ...
I receive this error message on occasion when I shutdown. Here is the message:"The instruction at 0x00007FFBD3FA98E5 referenced memory at 0x0000000000000250. The memory could not be read. Click on OK to terminate the program" This has been...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 08:20.
Find Us