Windows 10: Infected by mail.ru virus Solved

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  1.    23 Jan 2017 #1

    Infected by mail.ru virus


    Hi,

    2 days ago I ran a infected Russian .exe file to download a intro template from "Frogges" Youtube channel with mediadisk.net website. But with that I downloaded some unwanted programs to my computer. The virus opens an advertising tab on my Google Chrome half-hourly. Firstly, there is "world-direct.ru/steepm" or "puklisi.ru" or "pine-apples.org/poldm" or "hfullinform.ru/alainm" address, then directs me various advertising sites. I scanned my computer with AVG, Kaspersky, Bitdefender, Avast and Malwarebytes programs. Also I used AdwCleaner. I reinstalled Google Chrome. But there is no successful result. I think antivirus programs can't see that thing as a virus. Then I downloaded Zemana Antimalware and scanned my computer. It found some infected files on my computer and deleted them. But there is no result again.
    Here is scan results with Zemana Antimalware: Imgur: The most awesome images on the Internet
    How can I delete that thing?

    Thanks for your helps.
      My ComputerSystem Spec

  2.    23 Jan 2017 #2

    Would you kindly attach the Zemana results?

    Can't read the link provided!

    Thanks.
      My ComputerSystem Spec

  3.    23 Jan 2017 #3

    Here you are. It's Turkish. If you want, I can translate words to English.

    Click image for larger version. 

Name:	cats.png 
Views:	22 
Size:	116.3 KB 
ID:	118218
      My ComputerSystem Spec

  4.    23 Jan 2017 #4
      My ComputerSystem Spec

  5.    23 Jan 2017 #5

    cookies1,


    When Zemana AntiMalware is finished it displays a list of all the malware found.

    Did you click on Next to remove the malicious files from your computer?
      My ComputerSystem Spec

  6.    23 Jan 2017 #6

    I have tried Adware Removal Tool, but there is no result again.
    No, When Zemana is finished, I selected "delete" for hfullinform, pineapples, wd-client, not quarantine. For first and second threat I didn't remember what I select. But probably they weren't "Onar" ("repair" in English).
    Sorry for my bad English.
      My ComputerSystem Spec

  7.    23 Jan 2017 #7

    When you uninstalled Chrome did you delete your profile to? Uninstall with e.g. Revo uninstaller?
      My ComputerSystem Spec

  •    23 Jan 2017 #8

    Yes, I completely uninstalled Chrome with Revo Unistaller. Then I tried it with no Google account connection. But there was again same problem. So I think the virus isn't related about Chrome account or profil.
      My ComputerSystem Spec

  •    23 Jan 2017 #9

    @prikker

    There are recommendations about not using this tool in very reputable forums.


    cookies1
    ,

    Your English is just fine. You would not want me trying to speak Turkish!!

    Try the additional suggestions, starting with: What if mail.ru hijacker remains?
    How to remove Mail.ru (Chrome, Firefox, IE, Edge)

    Also, please download SystemLook from one of the links below and save to the Desktop.

    32 bit: http://jpshortstuff.247fixes.com/SystemLook.exe
    64 bit: http://jpshortstuff.247fixes.com/SystemLook_x64.exe

    Right-click the downloaded file and select: Run as Administartor
    Double-click SystemLook.exe to run it.

    At the SystemLook interface, in the blank square area, copy and Paste the content of the following code box:

    Code:
    :filefind
    mail.ru
    *mail.ru* 
    :folderfind
    mail.ru
    *mail.ru* 
    :regfind
    mail.ru
    Now, click the Look button to start the scan.

    When finished, a notepad window opens with the results of the scan.

    Please attach the SystemLook-Notepad report in your reply.


    Note: The scan may take a while depending on the number of files in the system and how fast your computer can perform the task.
      My ComputerSystem Spec

  •    23 Jan 2017 #10

    @cottonball: What tool do you mean and why?
      My ComputerSystem Spec


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