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  1. Joined : Jan 2017
    Posts : 1
    Windows 10
       6 Days Ago #1

    I have a virus but no AntiVirus programs will detect it.


    Hello!

    I have a virus that whenever I run Google Chrome and click on a new page, a pop up randomly appears and attempts to hide itself. The goal of the virus is to log my facebook information and hack my account, but luckily I blocked the app it attempts to enable. The problem is that it keeps popping up trying to enable the facebook app, but I can't find the process that causes it and my antivirus programs won't get rid of it (I've tried Avast, Malwarebytes, and AVG)

    Any ideas? Thank you
      My System SpecsSystem Spec

  2.   My System SpecsSystem Spec


  3. Joined : Oct 2014
    Posts : 1,437
    W10 Pro + W10 Preview
       6 Days Ago #3

    Look in Task Manager and End Task of app which is causing the problem, shut down computer, then disconnect router.
    Reconnect router, start computer to check if cleared.
      My System SpecsSystem Spec


  4. Joined : Dec 2016
    Poland
    Posts : 21
    Windows 10 Pro
       6 Days Ago #4

    I've tried Avast, Malwarebytes, and AVG


    I would add to this list Spyware Hunter: sometimes it makes miracles other programs can't even think of.
      My System SpecsSystem Spec

  5.    6 Days Ago #5

    Win10Pro said: View Post
    ...I would add to this list Spyware Hunter...
    Installing and using Spyware Hunter has been problematic for some and no problem at all for others -- seek counsel from others before adding Spyware Hunter or any other security program to your list.

    amended
    Last edited by RolandJS; 3 Days Ago at 10:55.
      My System SpecsSystem Spec


  6. Joined : Aug 2014
    Balayan, Batangas
    Posts : 220
    Windows 10 Home 64-bit
       6 Days Ago #6

    It probably got your AV compromised. Viruses can brainwash AVs into thinking they're not dangerous.
      My System SpecsSystem Spec

  7.    6 Days Ago #7

    If you're having no luck after a couple of days, I would consider doing a clean format to be sure your system is properly clean.
      My System SpecsSystem Spec

  8.    6 Days Ago #8

    Run all our scans post results PCHF System Scans
      My System SpecsSystem Spec


  9. Joined : Aug 2015
    Posts : 421
    Windows 10 Home
       5 Days Ago #9

    Try to run process monitor. You can download it here: Process Monitor It shows much more things then i.e. Process Explorer.
      My System SpecsSystem Spec


  10. Joined : Oct 2014
    In a house with a crazy cat trying to kill me
    Posts : 11,367
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition
       4 Days Ago #10

    Have you tried resetting Chrome to see if this solves the problem? Another option would be uninstall Chrome completely & reinstall it. Make sure to export your bookmarks before doing this.

    Reset Chrome settings to default - Chrome Help
      My System SpecsSystem Spec


 
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