So, using Firefox and protected (I thought) by AVIRA and Comodo, I logged on a Yahoo community forum to request info about the latest email infiltration fiasco. Logged out. Was logged in Facebook all the while, and after 'liking' a BBC video, all went haywire. Any Facebook page kept scrolling down so I could never get to the top, and the cursor in any search window went off to the right and flickered. I tried deleting history and cookies, I did, but when I tried unchecking 'accept cookies' it flickered. Everything was slow, multiple windows of the same thing opened (ie/ Facebook or any page on my actual PC after I disconnected from the net). Closing or moving a Word window or file would not work. clicking on the windows start button bypassed the main features and went always to the Cortana page. I restarted. on the log in page it looked as if someone was typing in a password that I at first could not delete it, then I could and logged in.
Previously, I got advice about using these programs in this order: Rkill, TempFile Cleaner, JRT, ADWCleaner, then ESET Scan.
Upon attempting to start RKill, Windows kept saying it could not start it and program would close. ESET would flicker upon starting so it could not be launched. I tried running AVIRA scan (this after attempts to get to the correct feature - basically, if you hover over the program features, you'd be brought down to the bottom and could not make your way to the top where the launching of the A/V is) and the scan was stuck at 87.8% of hidden files feature, this after detecting 15 hidden files.
I restarted in Safe Mode with Networking, but it keeps only starting in Safe Mode.
Here I was able to launch RKill, but it said nothing was wrong, no malware found. Malwarebytes (with rootkit scan enabled) scan also found no problems.
Currently trying ESET Ė (of course, I had to download updates for it with no protections *sigh*) scan in progress...
I can't tell the extent of this filthy infiltration, so if anyone has some newest scorched earth cleaning program to check for minute traces of a virus or malware and get rid of it, I'd greatly appreciate it. How can I tell if my computer is clean when all is said and done?
Thanks very much