Windows 10: Pc taken over by viruses and malware

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  1.    08 Dec 2016 #1

    Pc taken over by viruses and malware


    So my girlfriend got tricked by these multiple download button sites and unfortunately my pc is now possesed by all kinds of viruses and malware. It goes from hijacking my brownser (something called youndoo) to disabling the windows defender "permanently" ( had to go to the registry and delete some values).
    I tried using adwcleaner. It did found something around 80 treats but didn't solve the problem.
    So what should I do:
    Scan my pc with windows defender or some other software;
    Reset windows, but keep my files.
    Reset windows and delete everything. Note that my w10 is installed in a ssd and everything else is on a hdd. Will it delete just the ssd stuff or everything on every drive?

    Thanks in advance
      My System SpecsSystem Spec

  2. TairikuOkami's Avatar
    Posts : 1,849
    Windows Home x64 (Home per choice)
       08 Dec 2016 #2

    Resetting might not help, malware might have infected other drivers as well.

    Remove the Youndoo.com Browser Hijacker (Uninstall Guide)
      My System SpecsSystem Spec

  3.    08 Dec 2016 #3

    Hmm I thought resetting would be the last resort. Thanks for the link, I will follow the guide and see if it works (tried some guides that didn't). And if it does work, how can I know that my pc is clean again? For instance, there is this Wizzcaster thing that opened random internet tabs that I disabled in the task mannager, but it is still here.
      My System SpecsSystem Spec

  4.    08 Dec 2016 #4

    And while I typed that, windows defender found the a detplock trojan. I think I might cry
      My System SpecsSystem Spec

  5.    08 Dec 2016 #5

    If you can do so our scans and post results PCHF System Scans
      My System SpecsSystem Spec

  6.    09 Dec 2016 #6

    here are the logs
    Pc taken over by viruses and malware Attached Files
      My System SpecsSystem Spec

  7.    09 Dec 2016 #7

    here are the logs
    Pc taken over by viruses and malware Attached Files
      My System SpecsSystem Spec

  8.    09 Dec 2016 #8

    TairikuOkami said: View Post
    Resetting might not help, malware might have infected other drivers as well.

    Remove the Youndoo.com Browser Hijacker (Uninstall Guide)
    I successfuly removed youndoo from my pc thanks to this guide.I aprreciate that. The thing now is that windows defender is still finding some trojan when I scan my computer. In this case, is reseting the windows a valid option or not?
      My System SpecsSystem Spec

  9. Cliff S's Avatar
    Posts : 13,311
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       09 Dec 2016 #9

    Try going into the settings app and run the Defender Offline scanner:
    Windows Defender Offline Scan in Windows 10 - Windows 10 Tutorials
    Click image for larger version. 

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      My System SpecsSystem Spec

  10.    09 Dec 2016 #10

    Cliff S said: View Post
    Try going into the settings app and run the Defender Offline scanner:
    Windows Defender Offline Scan in Windows 10 - Windows 10 Tutorials
    Click image for larger version. 

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Views:	5 
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ID:	113008
    Click image for larger version. 

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    I don't have that option. And from what I see, your antimalware client version, antivirus and antispyware definitions are on a newer version than mine. Did I miss a windows update? I'm checking for updates now
      My System SpecsSystem Spec


 
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