Windows 10: Savings Cool adware won't uninstall Solved


  1. Posts : 3
    Windows 10 Home 64-Bit Build 1511 Hewlett-Packard
       21 Nov 2016 #1

    Savings Cool adware won't uninstall


    Savings Cool will redirect me to this website every 2 minutes. Savings Cool downloaded by probably downloading a file that contained a virus. It is in control panel but when I try to uninstall it says 502 Bad Gateway.
    Last edited by Audrey123; 21 Nov 2016 at 19:01.
      My ComputerSystem Spec

  2. MoxieMomma's Avatar
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       21 Nov 2016 #2

    Hi:

    Welcome.
    Please edit your post (if you can, as a forum newcomer) to remove the live link, so that other forum users/visitors won't pick up the same crud.

    Either munge the link : hxxp://www.badsite.com
    Or put it in code tags
    Code:
    http://www.badsite.com
    Next, you'll probably need to get cleaned up.
    Have you tried running any scans, such as MBAM Free, AdwCleaner, JRT, etc.?

    Thanks,
    MM
      My ComputerSystem Spec

  3. Cliff S's Avatar
    Posts : 13,906
    Microsoft Windows 10 Pro 64-bit 14393, Windows 10 Insider Fast Ring, Windows 8.1 Update, Ubuntu
       21 Nov 2016 #3

    You could try using the Windows Defender Offline Scan: Windows Defender Offline Scan in Windows 10 - Windows 10 Forums
      My ComputerSystem Spec

  4.    21 Nov 2016 #4

    Boot is Safe Mode with Networking and run Malwarebytes and ADWCleaner...
      My ComputerSystem Spec

  5. MoxieMomma's Avatar
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       21 Nov 2016 #5

    Hi:

    azasadny said: View Post
    Boot is Safe Mode with Networking and run Malwarebytes and ADWCleaner...
    Actually, that's not a great idea.
    MBAM needs full access to the entire system in order to work properly and clean thoroughly.
    It's designed to be installed from a Windows Admin account and to be run in NORMAL Windows mode.
    Running MBAM in Safe Mode is only a last resort for a computer than cannot boot because of severe malware damage.

    And, these days, with MBAM Chameleon and other built-in technology (as well as other specialized malware scanners), scanning from Safe Mode is rarely, if ever, needed.
    I suggest scanning from Normal Mode.
    (Additional tools may be needed for full cleanup, depending what else is on the system.)

    I do not know for sure about AdwCleaner, but I expect the same is true for that tool, as well.

    Cheers,
    MM
      My ComputerSystem Spec

  6. dencal's Avatar
    Posts : 1,702
    W10 Pro + W10 Preview
       21 Nov 2016 #6

    Audrey123 said: View Post
    Savings Cool will redirect me to this website every 2 minutes LINK REMOVED every 2 minutes. Savings Cool downloaded by probably downloading a file that contained a virus. It is in control panel but when I try to uninstall it says 502 Bad Gateway.
    Here you go Audrey....everything you need to know to uninstall Savings Cool.
    Remove adware (Virus Removal Guide)
      My ComputerSystem Spec


  7. Posts : 3
    Windows 10 Home 64-Bit Build 1511 Hewlett-Packard
       21 Nov 2016 #7

    I have scanned my PC with Malwarebytes, Avast, and Advanced PC care

    Welcome.
    Please edit your post (if you can, as a forum newcomer) to remove the live link, so that other forum users/visitors won't pick up the same crud.

    Either munge the link : hxxp://www.badsite.com
    Or put it in code tags
    Code:
    http://www.badsite.com
    Next, you'll probably need to get cleaned up.
    Have you tried running any scans, such as MBAM Free, AdwCleaner, JRT, etc.?

    Thanks,
    MM[/QUOTE]
      My ComputerSystem Spec

  8.    21 Nov 2016 #8

    Audrey123,

    Please try the following...

    Use the link provided by dencal and run ADWCleaner.

    After that, download and use the Junkware Removal Tool:
    https://www.malwarebytes.com/junkwareremovaltool/

    Also, try removing SavingsCool by booting into Safe Mode.
    Safe Mode - Start Windows 10 in - Windows 10 Forums
    Last edited by cottonball; 21 Nov 2016 at 20:18.
      My ComputerSystem Spec


  9. Posts : 3
    Windows 10 Home 64-Bit Build 1511 Hewlett-Packard
       21 Nov 2016 #9

    Thanks Saving Cool is gone now

    Remove adware (Virus Removal Guide)[/QUOTE]
      My ComputerSystem Spec


 

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