1.    13 Jun 2015 #1
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 18,010
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    If you return a PC to a store-FACTORY RESET IT!!!


    An informative article I found at ars technical:

    How Best Buy’s computer-wiping error turned me into an amateur blackhat


    I always get a little thrill opening a new gadget. The computer looked like it had never been touched and all the paperwork was still in sealed bags. There was even a slip of paper in the box with the ID of the tech who cleaned and certified the unit.

    So it surprised me when I booted up and saw someone else’s name and Hotmail address at the login prompt. So much for like-new!

    As I stared at the full name and e-mail address of the previous owner—let’s call him David—I wondered. Could I get into this computer another way? It was mine after all. And how much more could I learn about him? How bad of a mistake had the store made?
      My ComputersSystem Spec
  2.    13 Jun 2015 #2
    Join Date : Feb 2015
    Houston, Tx
    Posts : 123
    Win 10

    Good to know, tnx !
      My ComputerSystem Spec
  3.    13 Jun 2015 #3
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 18,010
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
    Thread Starter

    Quote Originally Posted by rfruth View Post
    Good to know, tnx !
    Your welcome. Note on Eight forums, ARC1020 made a very good point, the this specially goes for phones.:

    This is going to be an even bigger problem with Smart Phones, with their high turn-around rates and the fact people are rather blasé about mobile phone security for some bizarre reason. And Windows phones being one of the worse, as they don't allow consumers to turn on Bitlocker even if they want to.
      My ComputersSystem Spec
  4.    13 Jun 2015 #4
    Join Date : Jan 2014
    Posts : 1,395
    Windows 10 Pro (32-bit) 16299.15

    Quote Originally Posted by Cliff S View Post
    An informative article I found at ars technical:

    An interesting article.

    One other thought I had though - in the article the suggestion is that the original buyer took the machine back to the store, presumably to get it repaired, and handed over their password.

    Although I now know a couple of things about Windows from reading Eight Forums and Ten Forums, I know little about hardware, and in any case if something failed while under warranty I'd probably take it back to the store before having a go myself.

    So if you took a computer back in to the store under warranty, and the store said they needed the computer's password to fix it, and the only login/password on the computer is for your Microsoft Account (which gives access to lots of information on the cloud), what would you do...?

    For me, it just reinforces something I do which I've mentioned before, which is to setup a local account with Admin rights, while the computer is working.

    I think the lesson is more than just resetting the computer (which in any case might not be possible if the computer had already failed in some way - suppose a power supply connector had failed for instance).
      My ComputerSystem Spec
  5.    13 Jun 2015 #5
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 18,010
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
    Thread Starter

    They have absolutely no need to get into your account to repair a PC. To help with setting up you should remain there after logging yourself. Leaving you PC with ANYONE is like leaving money in your hotel room, sometimes you get lucky, and they're honest. Your personal information is $$$$ these days
      My ComputersSystem Spec
  6.    13 Jun 2015 #6
    Join Date : Nov 2013
    Land of 10,000 lakes
    Posts : 10,382
    W10 Pro, W10 Home

    This article makes me glad that I have learned how to repair my computers.
      My ComputerSystem Spec
  7.    13 Jun 2015 #7
    Join Date : Jan 2014
    Oak Ridge TN, USA
    Posts : 24,523
    Windows 10 Pro x64

    Quote Originally Posted by LittleJay View Post
    This article makes me glad that I have learned how to repair my computers.
    Same here.. plus I have a great local shop if I need to go that route.
      My ComputerSystem Spec
  8.    13 Jun 2015 #8
    Join Date : Nov 2013
    Toronto
    Posts : 4,660
    Win 10 Pro x64

    Quote Originally Posted by LittleJay View Post
    This article makes me glad that I have learned how to repair my computers.
    It feels a lot better if you build your own PC. You don't have to bring your PC anywhere else.
      My ComputerSystem Spec
  9.    13 Jun 2015 #9
    Join Date : Nov 2013
    Land of 10,000 lakes
    Posts : 10,382
    W10 Pro, W10 Home

    Quote Originally Posted by badrobot View Post
    It feels a lot better if you build your own PC. You don't have to bring your PC anywhere else.
    I actually enjoy building, or updating the hardware in my own PCs. Hardware I understand, but software...ah....not so much!
      My ComputerSystem Spec
  10.    14 Jun 2015 #10
    Join Date : Jun 2014
    Posts : 5,544
    Windows 10 Pro

    I haven't built my own computer since they stopped having computer shows locally. I still get the emails but I'm not going to drive to to Maryland to go to one. It was nice when they use to have the shows at the University of Delaware. I just checked my email and there's a computer show this weekend in Laurel MD.
      My ComputerSystem Spec

 


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