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#11
Hi p060477,
it's a little difficult for me to explain how I have checked. My English knowledge is elementary and my Windows 10 language is greek, so I am just trying to translate the terminology myself.
By the way, I can't even open the Avira program on screen.
So, I went on the Working Surfice of my PC, fount the Avira square, put the mouse on it and right clicked. Then I went to "Facing compatibility issues" (or something like that in English --in greek: Αντιμετώπιση προβλημάτων συμβατότητας). I clicked on it and tried various things that I can't reproduce now (they were too many) and finaly I have got the "not compatible program" message. When I have put the mouse on that phrase, it wrote "Avira.Systray application is not compatible".
Anyway,the problem has not been fixed yet.
A few minutes ago, I have reported the problem to Avira by email and asked for help (because I have payed for the Internet Security Suite). I have also sent them the link to this page of the forum, to show them that I am not the only one having the issue.
When I have a good answer, I'll let you know.