1. Joined : Sep 2016
    Posts : 2
    Windows 10
       26 Sep 2016 #1

    Is it safe to delete a file in appdata


    Recently my avast has detected a pair of viruses in a file deep in my appdata more specifically the file C:\Users\My username\AppData\Local\Microsoft\Windows . I can't find a file inside it that is infected and scanning each individual file inside it doesn't find a virus only when I scan the file itself. Avast states that it can't deal with the viruses by moving to chest deleting etc. I'm not sure what to do now is it safe to delete the entire windows file is there some cleaner I have to download to get rid of the viruses inside. I hope this isn't a thread I should write elsewhere.
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 733
    Windows 10 Home x64
       27 Sep 2016 #2

    You can upload them to VirusTotal to have a second opinion.
      My System SpecsSystem Spec


  3. Joined : Apr 2015
    Posts : 9,142
    W10Prox64
       28 Sep 2016 #3

    DanFlsamual21 said: View Post
    Recently my avast has detected a pair of viruses in a file deep in my appdata more specifically the file C:\Users\My username\AppData\Local\Microsoft\Windows . I can't find a file inside it that is infected and scanning each individual file inside it doesn't find a virus only when I scan the file itself. Avast states that it can't deal with the viruses by moving to chest deleting etc. I'm not sure what to do now is it safe to delete the entire windows file is there some cleaner I have to download to get rid of the viruses inside. I hope this isn't a thread I should write elsewhere.
    Hi.
    Can you post a screenshot of the Avast window and what info it gives when scanning the folder please?

    Yes, there are a few scans you can try to see if you can get rid of them. I'd like to see the screenshot first, to make recommendations.
      My System SpecsSystem Spec


  4. Joined : Apr 2015
    Posts : 9,142
    W10Prox64
       28 Sep 2016 #4

    p,s, Do you have View Hidden Files enabled? and, welcome to Tenforums!
      My System SpecsSystem Spec


  5. Joined : Sep 2016
    Posts : 2
    Windows 10
       30 Sep 2016 #5

    I have decided to simply take my computer to a shop to get it fixed rather then try to fix the virus myself as the virus was hidden even when i had view hidden files and countless programs I used had no effect on the virus. I had also read up on rootkits which the virus was and decided it would be best to keep my computer turned off. Thank you simrick for the warm welcome.
      My System SpecsSystem Spec


  6. Joined : Apr 2015
    Posts : 9,142
    W10Prox64
       30 Sep 2016 #6

    DanFlsamual21 said: View Post
    I have decided to simply take my computer to a shop to get it fixed rather then try to fix the virus myself as the virus was hidden even when i had view hidden files and countless programs I used had no effect on the virus. I had also read up on rootkits which the virus was and decided it would be best to keep my computer turned off. Thank you simrick for the warm welcome.
    Cheers and good luck!
      My System SpecsSystem Spec


 


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