1. Joined : Sep 2016
    Posts : 8
    win 10
       24 Sep 2016 #1

    avg was installed used there uninstaller 6 times in a row still cant


    avg was installed used there uninstaller 6 times in a row still cant use windows 10 defender it says antivirus from some one else is defending my pc
    I went through all of my installed apps and I don't see any other antivirus`s installed
      My System SpecsSystem Spec


  2. Joined : Jan 2015
    UK, Midlands
    Posts : 6,529
    Win 10 Pro (1607)
       24 Sep 2016 #2

    Hi, do you mean you've used this?
    AVG | Download tools and utilities

    After using the tool, reboot the PC. Try enabling Defender again.
      My System SpecsSystem Spec


  3. Joined : Oct 2014
    In a house with a crazy cat trying to kill me
    Posts : 11,380
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition
       24 Sep 2016 #3

    You might want to run CCleaner after the uninstall tool & see if it finds any orphan files associated with AVG, also do a reg scan with CCleaner to make sure all the reg entries are gone.

    CCleaner - Free Download - Piriform

    Although, the AVG removal tool should uninstall it & revert control back to Defender.
      My System SpecsSystem Spec


  4. Joined : Sep 2016
    Posts : 8
    win 10
       24 Sep 2016 #4

    did 1 st reply awhile back thankyou nojoy
    doing second reply now after reboot
      My System SpecsSystem Spec


  5. Joined : Jan 2015
    UK, Midlands
    Posts : 6,529
    Win 10 Pro (1607)
       24 Sep 2016 #5

    You may end up having to search the registry for AVG entries. Regscanner (free) is convenient for this as it lists all results, unlike regedit.

    Or you may be lucky if you search the web and find someone who has posted the relevant registry entry.
      My System SpecsSystem Spec


  6. Joined : Sep 2016
    Posts : 8
    win 10
       24 Sep 2016 #6
      My System SpecsSystem Spec


  7. Joined : Sep 2016
    Posts : 8
    win 10
       24 Sep 2016 #7

    keeps saying I have another antivirus installed
    I installed the free windows 10 upgrade while avg was running (my mistake)
    I fixed on a windows 7 machine by rolling back update removing avg then re upgrading to windows 10 for free
    but on this machine I am using now which was windows 8.1 I waited to long to roll back the free upgrade
    so now ive been searching the internet for a fix for 6 months
      My System SpecsSystem Spec


  8. Joined : Jan 2015
    UK, Midlands
    Posts : 6,529
    Win 10 Pro (1607)
       24 Sep 2016 #8

    I once had this sort of problem swapping from one AV to another.

    1. Create a System Restore point.
    2. Download & install Regscanner
    3. Launch it and scan for AVG
    4. Now you need to be careful. Inspect each result in turn- Open Regedit from Regscanner (rt click on the result) and delete it if happy.

    Restart, see if you can use Defender etc.
      My System SpecsSystem Spec


  9. Joined : Sep 2016
    Posts : 8
    win 10
       24 Sep 2016 #9

    I don't know what I did or didn't do but I used the link I pasted a couple of more times the way you guys said on the page and kept looking at the registry, just looking and looked at system services and the computer started to lock up while I was surfing the www so I rebooted now defender is working (the story of my life I stumbled upon it)
      My System SpecsSystem Spec


 


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