Windows 10: Get rid of hijacker - CCleaner, Spybot S&D, Malwarebytes no help

  1.    13 Sep 2016 #1

    Get rid of hijacker - CCleaner, Spybot S&D, Malwarebytes no help

    Somehow I got one of those browser hijacker's on my windows 10 pro machine and this has happened once or twice before. In the past the steps were pretty much to go to the 'extensions' part of chrome and find it and disable/remove it and run ccleaner, Spybot S&D, and malbytes anti-malware and at least 1 of the 3 of those would fix it. However, I did those steps and it is still there. Present in Chrome and Edge.. limiting functionality and turning links into redirects.. Any help?

    I also uninstalled the suspected program.
      My ComputerSystem Spec

  2.    13 Sep 2016 #2

    Please follow the steps here:
    What is ? - Windows 10 Forums
      My ComputerSystem Spec

  3. Posts : 2,797
    W10 Pro + W10 Preview
       14 Sep 2016 #3

    To get rid of browser hijacker.

    Next time it appears open Task Manager, under Processes Tab highlight page and click on End Task, then shut down computer.

    "Turn OFF router" to disconnect computer from internet.

    If it is a page capturer, next time you fire up your router you will have got rid of it.
      My ComputersSystem Spec

  4. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       14 Sep 2016 #4

    simrick said: View Post
    Run the following programs in this order:

    TDSSKiller (check all boxes and let it reboot so it can scan properly)
    RKILL (again, because everything RKILL does is undone by a reboot)
    ADWCleaner (scan, then clean; it will reboot as well)
    Malwarebytes Antimalware full custom scan of all drives (be sure to check the box for Rootkits)

    Then, run Ccleaner on your registry, and also all your browsers' cache and temp files.
    In addition to simrick's advice ....
    Please download and run the following tool

    Download Temp File Cleaner (TFC) by Oldtimer

    1. Save your work and close all open windows.

    2. Restart your machine in case there are any system operations pending

    3. Navigate to your Downloads folder
      Right click on TFC
      Select Run as administrator

    4. Press the start button in the TFC window
      TFC begins cleaning up temporary files and folders.

      !!!!! Do not work on other things while TFC is running !!!!!
      Most applications use some sort of temporary files

    5. Restart your machine immediately after TFC completes

    TFC is not a malware scanner, it simply cleans up known temp locations where malware might lurk. Think of it as a lightweight single purpose Disk Cleanup.

    Once the temp locations are clean - the other tools simrick advised do the heavy lifting.
      My ComputerSystem Spec


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