1.    09 Sep 2016 #1
    Join Date : Jul 2015
    Posts : 30
    windows 7

    How to get rid of pop ups


    Why do I keep getting the pop up, Saying call a certain number from Microsoft, and I know its not.. How do I get rid of these popups.
      My ComputerSystem Spec
  2.    09 Sep 2016 #2
    Join Date : Oct 2013
    South Central Texas
    Posts : 151
    Windows 10 Pro x64

    It's possible your computer has been targeted with malware. If you haven't already done so, run a full scan with your anti-malware of choice. I'd also suggest running AdwCleaner.

    ToolsLib - Downloads - AdwCleaner
      My ComputerSystem Spec
  3.    11 Sep 2016 #3
    Join Date : Apr 2015
    Posts : 12,553
    W10Prox64

    on the ADWCleaner scan. You'll also want to run Ccleaner (free) on your browsers, temp files and registry.
      My ComputerSystem Spec
  4.    11 Sep 2016 #4
    Join Date : Aug 2015
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)

    Quote Originally Posted by simrick View Post
    on the ADWCleaner scan. You'll also want to run Ccleaner (free) on your browsers, temp files and registry.
    Yep, what she said.
    Additional scans may be needed, but that will be a good start.

    MM
      My ComputerSystem Spec
  5.    12 Sep 2016 #5
    Join Date : Oct 2014
    Posts : 2,368
    W10 Pro + W10 Preview

    If still receiving message, after doing all above suggestions next time it appears open Task Manager, under Processes Tab highlight page and click on End Task, then shut down computer.

    "Turn OFF router" to disconnect computer from internet.

    If it is a page capturer, next time you fire up your router you will have got rid of it.
      My ComputersSystem Spec

 

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