1. Joined : Jul 2015
    Posts : 30
    windows 7
       09 Sep 2016 #1

    How to get rid of pop ups


    Why do I keep getting the pop up, Saying call a certain number from Microsoft, and I know its not.. How do I get rid of these popups.
      My System SpecsSystem Spec

  2.    09 Sep 2016 #2

    It's possible your computer has been targeted with malware. If you haven't already done so, run a full scan with your anti-malware of choice. I'd also suggest running AdwCleaner.

    ToolsLib - Downloads - AdwCleaner
      My System SpecsSystem Spec


  3. Joined : Apr 2015
    Posts : 9,150
    W10Prox64
       11 Sep 2016 #3

    on the ADWCleaner scan. You'll also want to run Ccleaner (free) on your browsers, temp files and registry.
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 825
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       11 Sep 2016 #4

    simrick said: View Post
    on the ADWCleaner scan. You'll also want to run Ccleaner (free) on your browsers, temp files and registry.
    Yep, what she said.
    Additional scans may be needed, but that will be a good start.

    MM
      My System SpecsSystem Spec


  5. Joined : Oct 2014
    Posts : 1,442
    W10 Pro + W10 Preview
       12 Sep 2016 #5

    If still receiving message, after doing all above suggestions next time it appears open Task Manager, under Processes Tab highlight page and click on End Task, then shut down computer.

    "Turn OFF router" to disconnect computer from internet.

    If it is a page capturer, next time you fire up your router you will have got rid of it.
      My System SpecsSystem Spec


 

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