Windows 10: Switch to Kaspersky - Not detecting virus.

  1.    08 Sep 2016 #1

    Switch to Kaspersky - Not detecting virus.


    Running Win 10 and there is this file I downloaded from a shady place !
    My Norton detects it as: Trogan.gen2 while Kaspersky (trial) says its clear.

    I have been thinking of switching from Norton to Kaspersky but I am not sure now, as I don't know its detection rate.

    Also please tellme, how built-in Anti-Banner differs/better from Third-part apps for use in IE ?

    PS: My Norton is working absolutely fine and smooth - I just want ads in video from youtube to be stopped, and the built-in antibanner feature works great. I fear maybe third-party ad blocker if I use, would slow down my webpage rendition time - Please provide your inputs.
      My ComputerSystem Spec


  2. Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       08 Sep 2016 #2

    Hi, @Craige:

    Every AV (and every security application) uses its own, unique set of databases and definitions.
    So it's possible that a particular file may be detected by one AV (e.g. Norton) and not by another (e.g. Kaspersky).

    Without seeing the scan logs from the 2 programs, it's impossible to provide a definitive answer to the "discrepancy" you report.

    First, you might want to submit the dodgy file in question to VirusTotal for analysis HERE.
    Then....

    >>If you think that the detection might be a False Positive detection by Norton (not unheard of), then you might want to report it to Norton via their support site, their forum, or their in-app reporting system (if this is a feature).

    >>If you think that Kaspersky is missing detection on a malicious file that it ought to detect, then you may wish to report the file to the KL virus lab, by following the advice HERE.

    One other thing: I hope you are not running Norton and (even a trial version of) Kaspersky on the same system, simultaneously?
    • Having more than 1 AV installed on the system at the same time (even if one is "disabled"from real-time protection) can lead to a host of performance and stability problems.
    • Kaspersky products, in particular, are very twitchy about other installed AVs.
    • If you wish to give KIS/KAV/KTS a fair trial period, I suggest cleanly uninstalling Norton (using the vendor's removal tool)


    There is no one "best" or "right" AV choice that suits all computers, users and budgets.
    If there were, there would be only 1 AV company.
    Ultimately, each user must select the application that works best for him/her on his/her system.
    There are many fine choices, each of which has its share of fans and detractors.

    Cheers,
    MM
      My ComputerSystem Spec

  3.    08 Sep 2016 #3

    I'm new to Kaspersky, and not remotely knowledgeable on the product. Not sure what their situation in the US is.

    One strength so far though for me is that their support (UK/Irish market) seems very good. They answer the phone very quickly, and the guys so far have been straight to the point and seem knowledgeable.

    When I called (after a scan picked up and dealt with some nasties on my Mac after I accidentally opened a risky .docm attachment) to verify whether I needed to be concerned that anything else might be loose they instantly e-mailed a logging tool of some sort to run, and asked that I Mail it back.

    Quite quickly they were back to say that everything looked OK. Presuming it wasn't some sort of charade it was impressive. Something like that might be one possible route....
      My ComputerSystem Spec


  4. Posts : 278
    windows 10 pro x64 stable build
       08 Sep 2016 #4

    Craige said: View Post
    Running Win 10 and there is this file I downloaded from a shady place !
    My Norton detects it as: Trogan.gen2 while Kaspersky (trial) says its clear.

    I have been thinking of switching from Norton to Kaspersky but I am not sure now, as I don't know its detection rate.

    Also please tellme, how built-in Anti-Banner differs/better from Third-part apps for use in IE ?

    PS: My Norton is working absolutely fine and smooth - I just want ads in video from youtube to be stopped, and the built-in antibanner feature works great. I fear maybe third-party ad blocker if I use, would slow down my webpage rendition time - Please provide your inputs.
    by default, Kaspersky is pretty lenient on the PUPs, i.e., the things in the grey area between clean and malicious. It goes for the real malware, and leaves the other stuff pretty much alone.
    If you want it to be stricter on PUPs, this link will show you how to do it, it's not hard:
    How to enable riskware detection in Kaspersky Internet Security 2016
      My ComputerSystem Spec

  5.    09 Sep 2016 #5

    Craige said: View Post
    Running Win 10 and there is this file I downloaded from a shady place !
    1) Are you testing AV? This line sounds like you are testing AV.

    2) This line indicate your common sense is the problem. Norton Security is great in general, and many people like it.
      My ComputerSystem Spec


  6. Posts : 278
    windows 10 pro x64 stable build
       09 Sep 2016 #6

    Craige said: View Post

    Also please tellme, how built-in Anti-Banner differs/better from Third-part apps for use in IE ?
    if I had a real specific question like this, about a certain Kaspersky feature, I would post in on malwaretips.com, in the Kaspersky sub-forum. That's a good place to pick the minds of the Kaspersky geeks.
      My ComputerSystem Spec


 

Related Threads
Solved Kaspersky Event Log in AntiVirus, Firewalls and System Security
I have a dell XPS 8900 Win 10 Pro 24 Meg Nvidia 960 I have had to remove Kaspersky internet security, however even after using Kaspersky removal tool and I left with Kaspersky event log in event viewer, spoke with Kaspersky they said the...
Running Windows 10 on an HP Multimedia Laptop. I am on vacation in Mexico, Outlook and Edge/Firefox timeout (Laptop) when I try to search/update. HOWEVER my Kaspersky virus dB update can access the Internet (on laptop) with no issues when I run...
Kaspersky not opening in AntiVirus, Firewalls and System Security
I have Kaspersky Full Internet security on my Desktop and Laptop. My desktop is running Win 10 Pro 64bit and my Laptop is running Win 10 Pro 32bit. On my Desktop I have no problems with my Kaspersky it works as it should, but on my Laptop it runs...
CD/DVD Rom isn't detecting on Win 10! in Drivers and Hardware
Hello guys! I'm having a problem here. I manually upgraded from windows 7 to Windows 10 and it isn't detecting my cd/dvd rom. 28122 My system specifications are as follows; FX 6350, 2x4gb ram, gtx 760, gigabyte 78lmt-usb3
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 22:53.
Find Us