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#11
Hi.
Happy to help if I can.
Please perform the following in this order:
Uninstall ReImage
Uninstall PCacceleratePro
Turn Fast Startup OFF.
Fast Startup - Turn On or Off in Windows 10 - Windows 10 Forums
Reboot the machine.
Run RKILL
- post the log
Run ADWCleaner SCAN then CLEANIt will need to reboot the system.Run RILL again
- post the log (found at C:\AdwCleaner\adwcleaner[C1].txt)
Run TDSSKillerCheck all the boxes. It will need to reboot to properly run the scan.Run JRT
- post the log
- post the log
Run Malwarebytes Antimalware Free Custom Scan. Be sure to check the box to check for rootkits; run a full scan of all drives connected to the computer.
- post the log
Run SuperAntiSpyware Free
- if it finds anything other than cookies, please post the log.
Install Ccleaner Free. Run it on your registry, checking all boxes EXCEPT Help Files.
- Clean everything it finds, making a backup first (it will prompt you to back up the changes it will make).
Navigate to installed programs and save to text file; post the file here.
Run System File Checker.
SFC Command - Run in Windows 10 - Windows 10 Forums
If you cannot get the result "no integrity violations found", please follow the instructions to grab a log in Option #5 and post it here.
Note: all tools mentioned here are free.
Log files can be posted using the CODE tag (# sign in toolbox), to keep the thread from getting too lengthy.
Your log files will determine next steps. Thanks.