Reinstalling : Is a Quick Format sufficient to remove a virus


  1. Posts : 72
    Windows 10
       #1

    Reinstalling : Is a Quick Format sufficient to remove a virus


    I am reinstalling Windows 10 on an SSD.

    I read that performing a full format on a SSD is not good for it. I would prefer to use a quick format.

    Will a Quick Format be sufficient enough to remove a virus?
    Last edited by jwblue; 26 Aug 2016 at 15:37.
      My Computer


  2. Posts : 6,905
    windows 10
       #2

    Welcome to the forum. Do you know what virus in most cases deleting all partitions then format should work
      My Computer


  3. Posts : 72
    Windows 10
    Thread Starter
       #3

    Samuria said:
    Welcome to the forum. Do you know what virus in most cases deleting all partitions then format should work
    It is my mother's computer. She is 86 years old and was taken advantage of by hackers. She received a message on her computer that it has a virus and to call a phone number. She called the number and somehow they installed a program called LogMeIn that gave them remote access. I do not know if that is the extent of what they did.
    Last edited by jwblue; 26 Aug 2016 at 15:37.
      My Computer


  4. Posts : 5,171
    Windows 11 Home
       #4

    jwblue said:
    She called the number and somehow they installed a program called LogMeIn that gave them remote access. I do not know if that is the extent of what they did.
    Yes, in that case quick format will do, since who knows, what they did, but they could not even access the computer without her help, they had to use a software for the remote support, she was just unlucky, they stumbled upon her.

    Maybe it would be better to let her use only a standard account, which would prevent her from admin tasks, like installing. You could actually use a software like LogMeIn or Teamviewer in case, she will need to do something.
      My Computer


  5. Posts : 72
    Windows 10
    Thread Starter
       #5

    TairikuOkami said:
    Yes, in that case quick format will do, since who knows, what they did, but they could not even access the computer without her help, they had to use a software for the remote support, she was just unlucky, they stumbled upon her.

    Maybe it would be better to let her use only a standard account, which would prevent her from admin tasks, like installing. You could actually use a software like LogMeIn or Teamviewer in case, she will need to do something.
    Thank you for the advice.

    They actually asked her for her credit card number which she gave and charged her $299. Fortunately she was able to get the money back.

    I am still confused how they were able to access her computer. My mother said that she did not even do anything. They were even able to print an invoice for their "services" on her printer. It is possible she left something out.

    I will set up a standard account. That is great advice and wish I thought about that a long time ago.
      My Computer


 

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