Windows 10: ADW Cleaner: what do all those items mean? Solved

  1. Stevekir's Avatar
    Posts : 121
    Windows 10 Home (with Anniversary Aug. 2016)
       24 Aug 2016 #1

    ADW Cleaner: what do all those items mean?


    I have been recommended to use aDWCleaner from time to time. I have just run it for the first time and don't know how to react to one list: Registry. (Please see attachment). One site says "HKLM is part of Windows Registry , it contains information about your software and Windows and in general it is essentials to the system, however some viruses might hide there or add some value there that could detect by Anti-Virus software. " Another says "HKLM software is a registry hive that contains configuration information about the different software installed on the machine."I am very wary indeed about delving into the Registry, especially when I don't know what HKLM actually does. ADW invites me to uncheck all of them if I want to keep them. Do I?

    I seems strange that ADW is offering to delete files which are "essential to the system" (see above). I have read that ADW can be rather aggressive in deleting files.

    What should I do with these please?

    Click image for larger version. 

Name:	ADW Window-2.jpg 
Views:	61 
Size:	94.5 KB 
ID:	98034
      My System SpecsSystem Spec

  2.    24 Aug 2016 #2

    Create a system restore call it virus so you know then remove all the threats its rare for it to make mistakes and you have a restore for safety
      My System SpecsSystem Spec

  3. MoxieMomma's Avatar
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       24 Aug 2016 #3

    Hi, @Stevekir:

    Just because the AdwCleaner logs show registry keys/files as flagged for removal does not mean that removing those items will hurt your computer.

    However....
    @Samuria's advice to create a system restore point before running AdwCleaner is very sound.

    AdwCleaner is generally quite safe.
    But, like any other malware/junkware removal tool, AdwCleaner *can* have false positives.

    >>It you are not sure what to let it remove and what to keep, then it might be best to get some expert/experienced help running it and reviewing the logs BEFORE you perform the cleaning.

    Just a thought,
    MM
      My System SpecsSystem Spec

  4.    25 Aug 2016 #4

    Stevekir said: View Post
    I have been recommended to use aDWCleaner from time to time. I have just run it for the first time and don't know how to react to one list: Registry. (Please see attachment). One site says "HKLM is part of Windows Registry , it contains information about your software and Windows and in general it is essentials to the system, however some viruses might hide there or add some value there that could detect by Anti-Virus software. " Another says "HKLM software is a registry hive that contains configuration information about the different software installed on the machine."I am very wary indeed about delving into the Registry, especially when I don't know what HKLM actually does. ADW invites me to uncheck all of them if I want to keep them. Do I?

    I seems strange that ADW is offering to delete files which are "essential to the system" (see above). I have read that ADW can be rather aggressive in deleting files.

    What should I do with these please?

    Click image for larger version. 

Name:	ADW Window-2.jpg 
Views:	61 
Size:	94.5 KB 
ID:	98034
    After running the Scan only, (and not Cleaning yet), you can select Logfile, and post the log here, and we'll have a look at it for you. But, from what I can see from your snip, you definitely want to get rid of those script helpers and BHOs.
      My System SpecsSystem Spec

  5. Stevekir's Avatar
    Posts : 121
    Windows 10 Home (with Anniversary Aug. 2016)
       25 Aug 2016 #5

    simrick


    For simrick


    Attached are 3 files showing the log files for you to look at.

    Thanks

    AdwCleaner[S0].txtAdwCleaner[S1].txtAdwCleaner[S2].txt
      My System SpecsSystem Spec

  6.    25 Aug 2016 #6

    Okay thanks. you must have performed the "scan" 3 times; Looks like the 2nd one is most recent, so I'll evaluate that one.


    # AdwCleaner v6.000 - Logfile created 25/08/2016 at 00:01:36
    # Updated on 12/08/2016 by ToolsLib
    # Database : 2016-08-24.1 [Server]
    # Operating System : Windows 10 Home (X64)
    # Username : STEVECOMP - STEVESCOMP
    # Running from : C:\adwcleaner_6.000.exe
    # Mode: Scan
    # Support : ToolsLib - Forum: Ask for help or share your experience.

    ***** [ Services ] *****
    Service Found: vToolbarUpdater40.3.4
    Service Found: WtuSystemSupport
    These are from AVG Tuneup utility. Tuneup utilities, in general, are not good for systems, and can cause more problems than help. No one here on this forum will ever recommend you use a tuneup utility. Get rid of it.

    ***** [ Folders ] *****

    Folder Found: C:\Users\STEVECOMP\AppData\Local\avg web tuneup
    Folder Found: C:\Program Files\avg web tuneup
    Folder Found: C:\Program Files\Common Files\AVG Secure Search
    Folder Found: C:\ProgramData\avg web tuneup
    Folder Found: C:\ProgramData\Application Data\avg web tuneup
    Folder Found: C:\Program Files (x86)\avg web tuneup
    Folder Found: C:\Program Files (x86)\Common Files\AVG Secure Search
    Again, AVG Tuneup and also their Secure Search, which is characterized as spyware. Get rid of it.

    ***** [ Files ] *****
    No malicious files found.
    ***** [ DLL ] *****
    No malicious DLLs found.
    ***** [ WMI ] *****
    No malicious keys found.
    ***** [ Shortcuts ] *****
    No infected shortcut found.
    ***** [ Scheduled Tasks ] *****
    No malicious task found.
    Good.

    ***** [ Registry ] *****

    Key Found: HKLM\SOFTWARE\Classes\ScriptHelper.GenericWnd
    Key Found: HKLM\SOFTWARE\Classes\ScriptHelper.GenericWnd.1
    Key Found: HKLM\SOFTWARE\Classes\ScriptHelper.NativeApi
    Key Found: HKLM\SOFTWARE\Classes\ScriptHelper.NativeApi.1
    Key Found: HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
    Key Found: HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
    Key Found: HKLM\SOFTWARE\Classes\WtuServer.WtuServerObj
    Key Found: HKLM\SOFTWARE\Classes\WtuServer.WtuServerObj.1
    Key Found: [x64] HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Key Found: [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
    Key Found: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Key Found: [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{B2BC04DF-EFBD-409A-95CA-36874E5AB92A}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{B2BC04DF-EFBD-409A-95CA-36874E5AB92A}
    Key Found: HKLM\SOFTWARE\Classes\CLSID\{CA3A5461-96B5-46DD-9341-5350D3C94615}
    Key Found: HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
    Key Found: HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
    Key Found: HKLM\SOFTWARE\Classes\TypeLib\{4BC8AD89-AC5F-4DBD-A38F-C355C7DD33D7}
    Key Found: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Key Found: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{B2BC04DF-EFBD-409A-95CA-36874E5AB92A}
    Key Found: HKLM\SOFTWARE\AVG Tuneup
    Data Found: HKU\S-1-5-21-2828361577-2641823201-1919259364-1001\Software\Microsoft\Internet Explorer\Main [Start Page] - hxxps://mysearch.avg.com/?cid={C1F99551-A94C-4073-A1BC-9CC8D3DC9B9C}&mid=55a666e55c3e47ccbd6231dd21377678-7a7dc5d4f6a57d7edf4e1e5ecfdd744ac8cf5fb4&lang=en&ds=AVG&coid=avgtbavg&cmpid=0516pit&pr=fr&d=2016-08-24 18:22:13&v=4.3.4.122&pid=wtu&sg=&sap=hp
    Data Found: HKCU\Software\Microsoft\Internet Explorer\Main [Start Page] - hxxps://mysearch.avg.com/?cid={C1F99551-A94C-4073-A1BC-9CC8D3DC9B9C}&mid=55a666e55c3e47ccbd6231dd21377678-7a7dc5d4f6a57d7edf4e1e5ecfdd744ac8cf5fb4&lang=en&ds=AVG&coid=avgtbavg&cmpid=0516pit&pr=fr&d=2016-08-24 18:22:13&v=4.3.4.122&pid=wtu&sg=&sap=hp
    Key Found: HKU\S-1-5-21-2828361577-2641823201-1919259364-1001\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Data Found: HKU\S-1-5-21-2828361577-2641823201-1919259364-1001\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] -
    Key Found: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Data Found: HKCU\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope] -
    Value Found: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32 [vProt]
    Value Found: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
    Key Found: HKLM\SOFTWARE\Google\Chrome\NativeMessagingHosts\avgsh
    Key Found: HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
    Again, alot of this refers to the AVG items listed above.
    mysearch.avg.com is also considered a browser hijacker as well as spyware.
    SearchScopes is a browser hijacker.

    ***** [ Web browsers ] *****

    No malicious Firefox based browser items found.
    No malicious Chromium based browser items found.

    *************************

    C:\AdwCleaner\AdwCleaner[S0].txt - [4854 Bytes] - [24/08/2016 23:53:02]
    C:\AdwCleaner\AdwCleaner[S1].txt - [4729 Bytes] - [25/08/2016 00:01:36]

    ########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [4802 Bytes] ##########

    So, I would go to Program and Features in Control Panel and uninstall all the AVG stuff. Then I would reboot, and run ADWCleaner Scan, then Clean. Your computer will reboot again.

    For your reading pleasure:
    Whats the best free antivirus? - Anti-Virus, Anti-Malware, and Privacy Software
    See post #2 for some interesting information on AVG....

    Hope that helps!
      My System SpecsSystem Spec

  7. Stevekir's Avatar
    Posts : 121
    Windows 10 Home (with Anniversary Aug. 2016)
       25 Aug 2016 #7

    Thank you. Very helpful.
      My System SpecsSystem Spec

  8.    25 Aug 2016 #8

    Stevekir said: View Post
    Thank you. Very helpful.
    Quite welcome. If you're satisfied, please go ahead and mark the thread as solved. Cheers!
      My System SpecsSystem Spec

  9. Stevekir's Avatar
    Posts : 121
    Windows 10 Home (with Anniversary Aug. 2016)
       01 Sep 2016 #9

    As it happens, late yesterday I got a bug in google mail where the bottom of the window where you enter text was too tall so that about a cm of the bottom was hidden behind the task bar. This obscured the Send button. I could not rectify this by pulling the window up. I ran AdwCleaner and it got rid of the problem.
      My System SpecsSystem Spec

  10.    01 Sep 2016 #10

    Stevekir said: View Post
    As it happens, late yesterday I got a bug in google mail where the bottom of the window where you enter text was too tall so that about a cm of the bottom was hidden behind the task bar. This obscured the Send button. I could not rectify this by pulling the window up. I ran AdwCleaner and it got rid of the problem.
    Glad to hear it!
      My System SpecsSystem Spec


 

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