How to get rid of Vosteran & other undesirables?

Page 1 of 2 12 LastLast
  1. GARoss's Avatar
    Posts : 395
    Windows 10 Pro 64-bit, Version 20H2 (OS Build 19042.630)
       #1

    How to get rid of Vosteran & other undesirables?


    AdwCleaner scan keeps finding the same 5 items in Chrome. Both Windows Defender & Malwarebytes Pro do not detect these at all. Once AdwCleaner cleans, deletes & restarts my PC a new AdwCleaner scan indicates all these are gone. As soon a Chrome is launched, however, they're back shown as below.

    Are these serious & how to permanently get rid of them?

    Chrome pref Found: [C:\Users\...\Web data] - windows-installer-cleanup-utility.en.softonic.com
    Chrome pref Found: [C:\Users\...\Web data] - ask.com
    Chrome pref Found: [C:\Users\...\Web data] - aol.com
    Chrome pref Found: [C:\Users\...\Chrome\User Data\Default\Secure Preferences] - hxxp://vosteran.com/?....
    Chrome pref Found: [C:\Users\...\Chrome\User Data\Default\Secure Preferences] - hxxp://vosteran.com/?...
      My Computer

  2. Borg 386's Avatar
    Posts : 28,651
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition
       #2

    This browser hijacker embeds itself in various places. Have a look here for steps to follow to clean your system. Most likely it's hijacked the shortcuts. Or you may need to reset the browser.

    How to remove Vosteran.com Search (Removal Guide)
      My Computer


  3. Posts : 222
    Windows 10
       #3

    Hi,

    Can you please attach the cleanlog of AdwCleaner? Also, resetting Google Chrome can help.
      My Computer

  4. GARoss's Avatar
    Posts : 395
    Windows 10 Pro 64-bit, Version 20H2 (OS Build 19042.630)
    Thread Starter
       #4

    Dropbox said:
    Hi,

    Can you please attach the cleanlog of AdwCleaner? Also, resetting Google Chrome can help.
    Cleanlog.txt attached. Reset of Chrome was among the 1st things I tried.
    How to get rid of Vosteran & other undesirables? Attached Files
    Last edited by GARoss; 18 Aug 2016 at 10:00.
      My Computer

  5. GARoss's Avatar
    Posts : 395
    Windows 10 Pro 64-bit, Version 20H2 (OS Build 19042.630)
    Thread Starter
       #5

    Borg 386 said:
    This browser hijacker embeds itself in various places. Have a look here for steps to follow to clean your system. Most likely it's hijacked the shortcuts. Or you may need to reset the browser.

    How to remove Vosteran.com Search (Removal Guide)
    Thanks. Followed this guide this morning & it found nothing even though a re-scan with AdwCleaner & it found the 5 mentioned in my posts again. This is embedded in the browser & rewrites itself once deleted.
      My Computer

  6. MoxieMomma's Avatar
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       #6

    Hi:

    Some of these critters re-spawn from Google Sync.

    In addition to the excellent advice already offered (especially resetting Chrome): you might go into your Google account and stop SYNC.
    You may also need to then uninstall and reinstall Chrome.

    Additional scans with addition tools may be needed...

    Let us know if this resolves your issue.

    MM
      My Computer

  7. GARoss's Avatar
    Posts : 395
    Windows 10 Pro 64-bit, Version 20H2 (OS Build 19042.630)
    Thread Starter
       #7

    MoxieMomma said:
    Hi:

    Some of these critters re-spawn from Google Sync.

    In addition to the excellent advice already offered (especially resetting Chrome): you might go into your Google account and stop SYNC.
    You may also need to then uninstall and reinstall Chrome.

    Additional scans with addition tools may be needed...

    Let us know if this resolves your issue.

    MM
    I stop SYNC, uninstalled / reinstalled Chrome. Without Chrome, everything scanned clean. After re-installing Chrome I scanned again with Adwcleaner & all as clean. Open Chrome browser, did another AdwCleaner scan & there they were.

    Is it time to dump Chrome?
      My Computer

  8. GARoss's Avatar
    Posts : 395
    Windows 10 Pro 64-bit, Version 20H2 (OS Build 19042.630)
    Thread Starter
       #8

    The simple solution was to uninstall Chrome. I did that & cannot find anything on AdwCleaner scan, Malwarebytes Pro or Windows Defender.

    Back to Firefox!
      My Computer

  9. eLPuSHeR's Avatar
    Posts : 2,441
    Windows 10 Home x64
       #9

    Tried clearing c:\users\<your account>\AppData\Local\Google\ except for those files you need (like visited links and bookmarks)?
      My Computer

  10. GARoss's Avatar
    Posts : 395
    Windows 10 Pro 64-bit, Version 20H2 (OS Build 19042.630)
    Thread Starter
       #10

    eLPuSHeR said:
    Tried clearing c:\users\<your account>\AppData\Local\Google\ except for those files you need (like visited links and bookmarks)?
    Thanks for your suggestion. Not much is that folder since I uninstalled Chrome. I'm going to stay with Firefox. Chrome isn't worth adware issues.
      My Computer


 
Page 1 of 2 12 LastLast

Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 22:05.
Find Us




Windows 10 Forums