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  1.    18 Aug 2016 #1
    Join Date : Oct 2014
    Michigan USA
    Posts : 265
    Windows 10 64-bit Home

    How to get rid of Vosteran & other undesirables?


    AdwCleaner scan keeps finding the same 5 items in Chrome. Both Windows Defender & Malwarebytes Pro do not detect these at all. Once AdwCleaner cleans, deletes & restarts my PC a new AdwCleaner scan indicates all these are gone. As soon a Chrome is launched, however, they're back shown as below.

    Are these serious & how to permanently get rid of them?

    Chrome pref Found: [C:\Users\...\Web data] - windows-installer-cleanup-utility.en.softonic.com
    Chrome pref Found: [C:\Users\...\Web data] - ask.com
    Chrome pref Found: [C:\Users\...\Web data] - aol.com
    Chrome pref Found: [C:\Users\...\Chrome\User Data\Default\Secure Preferences] - hxxp://vosteran.com/?....
    Chrome pref Found: [C:\Users\...\Chrome\User Data\Default\Secure Preferences] - hxxp://vosteran.com/?...
      My ComputerSystem Spec
  2.    18 Aug 2016 #2
    Join Date : Oct 2014
    In a house with a crazy cat trying to kill me
    Posts : 16,207
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition

    This browser hijacker embeds itself in various places. Have a look here for steps to follow to clean your system. Most likely it's hijacked the shortcuts. Or you may need to reset the browser.

    How to remove Vosteran.com Search (Removal Guide)
      My ComputerSystem Spec
  3.    18 Aug 2016 #3
    Join Date : May 2016
    127.0.0.1
    Posts : 232
    Windows 10

    Hi,

    Can you please attach the cleanlog of AdwCleaner? Also, resetting Google Chrome can help.
      My ComputerSystem Spec
  4.    18 Aug 2016 #4
    Join Date : Oct 2014
    Michigan USA
    Posts : 265
    Windows 10 64-bit Home
    Thread Starter

    Quote Originally Posted by Dropbox View Post
    Hi,

    Can you please attach the cleanlog of AdwCleaner? Also, resetting Google Chrome can help.
    Cleanlog.txt attached. Reset of Chrome was among the 1st things I tried.
    How to get rid of Vosteran & other undesirables? Attached Files
    Last edited by GARoss; 18 Aug 2016 at 10:00.
      My ComputerSystem Spec
  5.    18 Aug 2016 #5
    Join Date : Oct 2014
    Michigan USA
    Posts : 265
    Windows 10 64-bit Home
    Thread Starter

    Quote Originally Posted by Borg 386 View Post
    This browser hijacker embeds itself in various places. Have a look here for steps to follow to clean your system. Most likely it's hijacked the shortcuts. Or you may need to reset the browser.

    How to remove Vosteran.com Search (Removal Guide)
    Thanks. Followed this guide this morning & it found nothing even though a re-scan with AdwCleaner & it found the 5 mentioned in my posts again. This is embedded in the browser & rewrites itself once deleted.
      My ComputerSystem Spec
  6.    18 Aug 2016 #6
    Join Date : Aug 2015
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)

    Hi:

    Some of these critters re-spawn from Google Sync.

    In addition to the excellent advice already offered (especially resetting Chrome): you might go into your Google account and stop SYNC.
    You may also need to then uninstall and reinstall Chrome.

    Additional scans with addition tools may be needed...

    Let us know if this resolves your issue.

    MM
      My ComputerSystem Spec
  7.    18 Aug 2016 #7
    Join Date : Oct 2014
    Michigan USA
    Posts : 265
    Windows 10 64-bit Home
    Thread Starter

    Quote Originally Posted by MoxieMomma View Post
    Hi:

    Some of these critters re-spawn from Google Sync.

    In addition to the excellent advice already offered (especially resetting Chrome): you might go into your Google account and stop SYNC.
    You may also need to then uninstall and reinstall Chrome.

    Additional scans with addition tools may be needed...

    Let us know if this resolves your issue.

    MM
    I stop SYNC, uninstalled / reinstalled Chrome. Without Chrome, everything scanned clean. After re-installing Chrome I scanned again with Adwcleaner & all as clean. Open Chrome browser, did another AdwCleaner scan & there they were.

    Is it time to dump Chrome?
      My ComputerSystem Spec
  8.    18 Aug 2016 #8
    Join Date : Oct 2014
    Michigan USA
    Posts : 265
    Windows 10 64-bit Home
    Thread Starter

    The simple solution was to uninstall Chrome. I did that & cannot find anything on AdwCleaner scan, Malwarebytes Pro or Windows Defender.

    Back to Firefox!
      My ComputerSystem Spec
  9.    19 Aug 2016 #9
    Join Date : Jul 2015
    Posts : 858
    Windows 10 Home x64

    Tried clearing c:\users\<your account>\AppData\Local\Google\ except for those files you need (like visited links and bookmarks)?
      My ComputerSystem Spec
  10.    19 Aug 2016 #10
    Join Date : Oct 2014
    Michigan USA
    Posts : 265
    Windows 10 64-bit Home
    Thread Starter

    Quote Originally Posted by eLPuSHeR View Post
    Tried clearing c:\users\<your account>\AppData\Local\Google\ except for those files you need (like visited links and bookmarks)?
    Thanks for your suggestion. Not much is that folder since I uninstalled Chrome. I'm going to stay with Firefox. Chrome isn't worth adware issues.
      My ComputerSystem Spec

 
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