1.    17 Aug 2016 #1
    Join Date : May 2016
    Rochester, NY
    Posts : 9
    win10x64

    How do I remove an AV program, F-secure


    I have a version of F-Secure on my toy that I need to remove. It's marketed by Frontier Corp. to go along with their DSL service, and called Frontier Secure. I am unable to find it so I can have one of my software uninstallers do the deed. It won't even show up in the windows installed software panel so I can do the delete. It's as if it is a ghost, and it's haunting me, saying I need to purchase a new licence or something like that. If I could just shut it down, I would. But, it just keeps nagging, and I am unable to do anything about it.

    I did find a method of removal for Win7,8,8.1 but nothing works on Win10x64.

    If anyone can help, I will love you forever, so, TIA

    andythebeagle.
      My ComputerSystem Spec
  2.    17 Aug 2016 #2
    Join Date : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3

    See if these help:

    Uninstall Multi-Device Security | Frontier.com
    F-Secure Uninstallation Tool - F-Secure Community - 31265
    How to remove F-Secure products?
    F-Secure Uninstallation Tool Download

    I didn't look too closely at the links, so there might be some duplication or overlap.

    Read them and decide which one to follow - make a note of the version of the tool (the one from F-Secure should be the most current, but Frontier Secure might have different install criteria. You never can be sure that an older tool doesn't appear in search results).
      My ComputerSystem Spec
  3.    17 Aug 2016 #3
    Join Date : May 2016
    Rochester, NY
    Posts : 9
    win10x64
    Thread Starter

    Thank you. It's almost 4AM here, so I'm going to bed and will mess with it tomorrow eve.
      My ComputerSystem Spec
  4.    17 Aug 2016 #4
    Join Date : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3

    NY & PA - same time zone

    I'm hitting the sack too - g'nite

    Bill
    .
      My ComputerSystem Spec
  5.    17 Aug 2016 #5
    Join Date : Jan 2015
    Posts : 647

    Revo Uninstaller Pro [which works on 64-bit and 32-bit programs] is a last option to try -- if the manufacturer's uninstall tools do not work. Before you do all of this, make full images of your OS and data partitions onto trusted external media; Macrium Reflect free comes to mind, it really works. And, test your WinPE/MR usb boot stick and/or dvd boot.

    Addendum: I amended my post above after reading Dropbox's following excellent comment!
    I also shortened my backup comments.
    Last edited by RolandJS; 17 Aug 2016 at 06:30.
      My ComputerSystem Spec
  6.    17 Aug 2016 #6
    Join Date : May 2016
    127.0.0.1
    Posts : 232
    Windows 10

    Revo insn't a good idea to remove an AV. Best to use the uninstall tools posted above.
      My ComputerSystem Spec
  7.    17 Aug 2016 #7
    Join Date : Jan 2015
    Posts : 647

    Quote Originally Posted by Dropbox View Post
    Revo insn't a good idea to remove an AV. Best to use the uninstall tools posted above.
    Dropbox, you are correct, I should mentioned to only use Revo Uninstaller Pro if everything else from the manufacturer fails. I amended my earlier post. Thanks!

    Addendum: I have removed several security programs with Revo Uninstaller Pro without problems, however, if possible, use the manufacturer's uninstalls.
    Last edited by RolandJS; 17 Aug 2016 at 19:30.
      My ComputerSystem Spec
  8.    19 Aug 2016 #8
    Join Date : May 2016
    Rochester, NY
    Posts : 9
    win10x64
    Thread Starter

    Quote Originally Posted by Slartybart View Post
    NY & PA - same time zone

    I'm hitting the sack too - g'nite

    Bill
    .
    I found and used the F-Secure removal tool in the download from Bleeping Computer and it did a good job. I then installed Avast and MWB. Thanx to everyone.
      My ComputerSystem Spec
  9.    19 Aug 2016 #9
    Join Date : May 2016
    127.0.0.1
    Posts : 232
    Windows 10

    Good to see that it's solved.
      My ComputerSystem Spec

 


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