How do I remove an AV program, F-secure

andythebeagle · 17 Aug 2016

I have a version of F-Secure on my toy that I need to remove. It's marketed by Frontier Corp. to go along with their DSL service, and called Frontier Secure. I am unable to find it so I can have one of my software uninstallers do the deed. It won't even show up in the windows installed software panel so I can do the delete. It's as if it is a ghost, and it's haunting me, saying I need to purchase a new licence or something like that. If I could just shut it down, I would. But, it just keeps nagging, and I am unable to do anything about it.

I did find a method of removal for Win7,8,8.1 but nothing works on Win10x64.

If anyone can help, I will love you forever, so, TIA

andythebeagle.

Slartybart · 17 Aug 2016

See if these help:

Uninstall Multi-Device Security | Frontier.com
F-Secure Uninstallation Tool - F-Secure Community - 31265
How to remove F-Secure products?
F-Secure Uninstallation Tool Download

I didn't look too closely at the links, so there might be some duplication or overlap.

Read them and decide which one to follow - make a note of the version of the tool (the one from F-Secure should be the most current, but Frontier Secure might have different install criteria. You never can be sure that an older tool doesn't appear in search results).

andythebeagle · 17 Aug 2016

Thank you. It's almost 4AM here, so I'm going to bed and will mess with it tomorrow eve.

Slartybart · 17 Aug 2016

NY & PA - same time zone

I'm hitting the sack too - g'nite

Bill
.

RolandJS · 17 Aug 2016

Revo Uninstaller Pro [which works on 64-bit and 32-bit programs] is a last option to try -- if the manufacturer's uninstall tools do not work. Before you do all of this, make full images of your OS and data partitions onto trusted external media; Macrium Reflect free comes to mind, it really works. And, test your WinPE/MR usb boot stick and/or dvd boot.

Addendum: I amended my post above after reading Dropbox's following excellent comment!
I also shortened my backup comments.

Dropbox · 17 Aug 2016

Revo insn't a good idea to remove an AV. Best to use the uninstall tools posted above.

RolandJS · 17 Aug 2016

Dropbox said:

Revo insn't a good idea to remove an AV. Best to use the uninstall tools posted above.

Dropbox, you are correct, I should mentioned to only use Revo Uninstaller Pro if everything else from the manufacturer fails. I amended my earlier post. Thanks!

Addendum: I have removed several security programs with Revo Uninstaller Pro without problems, however, if possible, use the manufacturer's uninstalls.

andythebeagle · 19 Aug 2016

Slartybart said:

NY & PA - same time zone

I'm hitting the sack too - g'nite

Bill
.

I found and used the F-Secure removal tool in the download from Bleeping Computer and it did a good job. I then installed Avast and MWB. Thanx to everyone.

Dropbox · 19 Aug 2016

Good to see that it's solved. :)