Computer Has a Virus, Cannot Get In

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  1. Posts : 48
    Windows 10 Home 64-bit
    Thread Starter
       #11

    I am trying to go to browse those links you guys gave me to figure out how to do this thing, but there is a lot of complicated stuff I don't understand that I am expected to do.
      My Computer

  2. dalchina's Avatar
    Posts : 30,107
    Win 10 Pro (1903)
       #12

    I think you need to ask someone more familiar with PC's to sit down with you and help you.

    As an experiment, you could try booting to Safe Mode.

    You can get to safe mode if you can get to the login screen. There you press SHIFT and hold it down, and click Restart.
    Safe Mode - Start Windows 10 in - Windows 10 Forums
    You will then see screens like Option 1 in that.

    Please say if you can then log in.
      My Computers


 
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