Windows 10: Computer Has a Virus, Cannot Get In

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  1.    03 Sep 2016 #11

    I am trying to go to browse those links you guys gave me to figure out how to do this thing, but there is a lot of complicated stuff I don't understand that I am expected to do.
      My ComputerSystem Spec

  2.    04 Sep 2016 #12

    I think you need to ask someone more familiar with PC's to sit down with you and help you.

    As an experiment, you could try booting to Safe Mode.

    You can get to safe mode if you can get to the login screen. There you press SHIFT and hold it down, and click Restart.
    Safe Mode - Start Windows 10 in - Windows 10 Forums
    You will then see screens like Option 1 in that.

    Please say if you can then log in.
      My ComputerSystem Spec


 
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