1.    25 Jun 2016 #1
    Join Date : Jan 2016
    Gibraltar
    Posts : 339
    Windows 10 Pro 64bit 1709 16299.19

    Avast 12.1.2272 and Skype Possible issues--Solved


    Hi There

    Recently did a Clean Windows 10 Install to clean up system further since January, anyways now can't receive pictures on skype, reinstalled Avast on advice from online friend that I needed that for better security protection, well anyways now can't receive pictures on skype at all, text messaging working fine, and I assume calling working fine, haven't tested calling yet.


    Windows 10 Pro 64bit
    Avast 12.1.2272

    Tried resetting skype twice already


    Here is Skype connection dump if that helps any

    MSNP: Connection Data (MSNP24):
    * Status: NetStateConnected
    * Server Current: s.gateway.messenger.live.com
    * Server Saved: s.gateway.messenger.live.com
    * Login: amd*******outlook.com (Token)
    * Skypename: bike [linked]
    * EPID: 433a23bd-c00c-246a-d5e4-8581ef4b759a
    * ClientVersion: 0/7.25.0.103//
    * OSVersion: Windows 10.0 (build
    * Time: TZ: UTC-4, Server: 1466871162, Local: 1466871161
    * Connection: IF: 0 DC: 0 RC: direct
    * B: 0 CS:[B:0 S:0] MO:1
    * Recent connect: s.gateway.messenger.live.com @ 2016-06-25T15:39:23Z
    * Recent connect: s.gateway.messenger.live.com @ 2016-06-24T17:35:28Z
    * Recent connect: s.gateway.messenger.live.com @ 2016-06-24T17:16:19Z
    * Push: None (Unregistered)

    Any other advice?

    Was issue on Friends end, all resolved now
    Last edited by AMDMan2016; 25 Jun 2016 at 12:50.
      My ComputersSystem Spec
  2.    27 Jun 2016 #2
    Join Date : Apr 2015
    Posts : 12,600
    W10Prox64

    Hi.
    I've got a Dell Inspiron W10 Home x64 system here with Avast and Skype installed fresh yesterday. Skype is working fine, and pictures are downloading. I don't know what you mean by resetting Skype, but I would completely uninstall it. Then, I would go to Control Panel>Programs and Features, select Avast, and select MODIFY, then uninstall all but the features shown here:


    Click image for larger version. 

Name:	avast-bloatware.PNG 
Views:	2 
Size:	256.7 KB 
ID:	87085



    Then, I would reinstall Skype and see if the problem is resolved.

    Let us know how it goes.
      My ComputerSystem Spec
  3.    27 Jun 2016 #3
    Join Date : Jan 2016
    Gibraltar
    Posts : 339
    Windows 10 Pro 64bit 1709 16299.19
    Thread Starter

    I fixed it I think, but i'll redo Avast features anyways shortly here, and fix that up as well. Only other component I don't have unchecked right now is home network security, but will fix that up right away, and be all set I think
      My ComputersSystem Spec
  4.    27 Jun 2016 #4
    Join Date : Apr 2015
    Posts : 12,600
    W10Prox64

    Quote Originally Posted by AMDMan2016 View Post
    I fixed it I think, but i'll redo Avast features anyways shortly here, and fix that up as well. Only other component I don't have unchecked right now is home network security, but will fix that up right away, and be all set I think
    What did you do that you think fixed it?
      My ComputerSystem Spec
  5.    27 Jun 2016 #5
    Join Date : Apr 2015
    Posts : 12,600
    W10Prox64

    Quote Originally Posted by AMDMan2016 View Post
    I fixed it I think, but i'll redo Avast features anyways shortly here, and fix that up as well. Only other component I don't have unchecked right now is home network security, but will fix that up right away, and be all set I think
    The only thing the network security scan does is check to see if you've changed the default password for your router.
      My ComputerSystem Spec
  6.    27 Jun 2016 #6
    Join Date : Jan 2016
    Gibraltar
    Posts : 339
    Windows 10 Pro 64bit 1709 16299.19
    Thread Starter

    Well Friend stated he wasn't seeing my pictures I sent, or he sent, cause of spybot windows 10 telemetry blocker he had installed, all the trouble shooting I did, and wasn't even on my end lol.

    Will fix Avast shortly here just gotta finish a few tasks, then will get that done, and think all set now
      My ComputersSystem Spec
  7.    27 Jun 2016 #7
    Join Date : Apr 2015
    Posts : 12,600
    W10Prox64

    Quote Originally Posted by AMDMan2016 View Post
    Well Friend stated he wasn't seeing my pictures I sent, or he sent, cause of spybot windows 10 telemetry blocker he had installed, all the trouble shooting I did, and wasn't even on my end lol.

    Will fix Avast shortly here just gotta finish a few tasks, then will get that done, and think all set now
    Tell your Friend to get rid of Spybot altogether and use something more well-respected, like MBAM and SuperAntiSpyware, and stop worrying about Windows Telemetry.

    Please mark the thread as solved. Cheers!
      My ComputerSystem Spec

 


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