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  1. Joined : Oct 2014
    Arnold, MD
    Posts : 17,468
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       24 Jun 2016 #31

    Lizzy said: View Post
    I have done a disk cleanup and also run cc cleaner.
    Attachment 86669
    When you click the box "Disk Cleanup", and it does it's calculations, did you also click the box labeled "Cleanup System Files"? There can be a lot in there.

    Click image for larger version. 

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ID:	86671
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       24 Jun 2016 #32

    Lizzy said: View Post
    How do you do a clan install?
    Read through this tutorial and ask questions on anything that is not clear to you. You are getting lots of feedback from very talented members. Take your time deciding what you want to do.

    Windows 10 - Clean Install - Windows 10 Forums
      My System SpecsSystem Spec


  3. Joined : Jun 2016
    Posts : 189
    Windows 10 Home 64-bit
       25 Jun 2016 #33

    Thanks everyone for all your help and suggestions!
    I actually did a system files clean yesterday evening before sending the screen shot and recently run cc cleaner. I've loads of saved emails which I imported from my previous desktop, would they be taking up lots of space?
    Lizzy
      My System SpecsSystem Spec


  4. Joined : Oct 2014
    Arnold, MD
    Posts : 17,468
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       25 Jun 2016 #34

    Lizzy said: View Post
    Thanks everyone for all your help and suggestions!
    I actually did a system files clean yesterday evening before sending the screen shot and recently run cc cleaner. I've loads of saved emails which I imported from my previous desktop, would they be taking up lots of space?
    Lizzy
    Lizzy, Good morning! I just missed you. To help you, and us, analyze what exactly is on your computer I have attached a program installer called WinDirStat. It will show you, graphically and by the numbers, exactly what is on your computer, including all hidden system files. Download and Unzip the attached file (use 7-zip) Downloads.zip

    There are 2 installer files included. Ninite WinDirStat Installer will install for you automatically and put an icon on your desktop without you answering any questions. It's safe and won't add any junk. The second, windirstat1_1_2_setup will require you to manually choose all options. I recommend the first.

    Install and run the program. You can have your external Touro drive attached if you wish.

    Click OK on the first pop-up screen.
    Let it accumulate the data, you'll see a progress % in upper left corner, with little PAC-man symbols on the drive lines.

    In the optionTreemap at top, un-select "Show Treemap", it's a little obnoxious!
    In the Options at top, un-select "Show File Types", that will clear the screen on the right, don't need that right now.

    Hold the CTRL key and press the "+" sign on the numeric keypad to auto adjust the columns. If you don't have a numeric keypad, manually drag the Headings left/right to adjust.

    Each of the Headings on the display can be clicked to sort ascending/descending.

    On the left next to each drive is a "+" used to expand the display one level down. This is very similar to an Explorer tree. Click it next to your "C" drive. Then click the "X" next to "<Files>". Take a screenshot of the entire display and post it, please. I have included a screenshot of what it should look like.

    This program, and the displayed data, will be very useful in answering your questions of "Does this take up much space", and useful to you to see exactly what is taking space.

    Here's an example of what it looks like.....

    Click image for larger version. 

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    Look forward to seeing this....Thanks, TC
      My System SpecsSystem Spec


  5. Joined : Jun 2016
    Posts : 189
    Windows 10 Home 64-bit
       25 Jun 2016 #35

    Hi TC,
    Yes we're in different time zones.
    Here are the results.
    Click image for larger version. 

Name:	WinDirStat.png 
Views:	63 
Size:	126.6 KB 
ID:	86770
      My System SpecsSystem Spec


  6. Joined : Oct 2014
    Arnold, MD
    Posts : 17,468
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       25 Jun 2016 #36

    [QUOTE=Lizzy;715346]Hi TC,
    Yes we're in different time zones.
    Here are the results.
    Click image for larger version. 

Name:	WinDirStat.png 
Views:	63 
Size:	126.6 KB 
ID:	86770[/QUOTE ]@Lizzy.... I see 2 things that would give you back 27GB of space! Yes!! 27GB! Before we do anything, please tell me what you may have upgraded, system wise, last Sunday, the 19th? And do you have Fast Startup enabled? Thanks...TC
      My System SpecsSystem Spec


  7. Joined : Oct 2014
    Arnold, MD
    Posts : 17,468
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       25 Jun 2016 #37

    @Lizzy, I see you have signed off, probably getting late for you in France. +5 hours or so from me. Thanks for running the WinDirStat and posting. Almost 1/3 of your drive is taken up by an old Windows installation that can be deleted, if all else (other than the space issue) is running well. Please do not just delete anything. There is a proper procedure for it, and I will show you how.

    I will be available when you are ready. When you reply back, put @f14tomcat at the beginning of your message and I will be notified.

    We'll talk then.....TC
      My System SpecsSystem Spec


  8. Joined : Jun 2016
    Posts : 189
    Windows 10 Home 64-bit
       25 Jun 2016 #38

    @f14tomcat
    Hi, I'm afraid I don't know what systems I upgraded last Sunday. I upgraded to W10 either last Saturday or Sunday and fiddled around with it for days.
    Fast Startup is activated.
    Lizzy
    Lizzy
      My System SpecsSystem Spec


  9. Joined : Oct 2014
    Arnold, MD
    Posts : 17,468
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       25 Jun 2016 #39

    Lizzy said: View Post
    @f14tomcat
    Hi, I'm afraid I don't know what systems I upgraded last Sunday. I upgraded to W10 either last Saturday or Sunday and fiddled around with it for days.
    Fast Startup is activated.
    Lizzy
    Lizzy
    Hi Lizzy! You upgraded, ok. This should be easy. Hold down the Windows key and press R. In the box, type WINVER and press enter. Please post the screen it shows. OK?
      My System SpecsSystem Spec


  10. Joined : Oct 2014
    Arnold, MD
    Posts : 17,468
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       25 Jun 2016 #40

    @Lizzy, going to eat dinner now, back in about 1/2 hour or so....

    Please do that step in my post #39.

    Also, do you have a full system image backup from after you did the upgrade? Not just your files, the entire system?

    Back in a bit....TC

    ------------------------------------------------------------------------------------

    I'm back, @Lizzy, whenever you are ready.....

    Also, Lizzy, several of us noticed you have a program called Reimage Repair installed. Did you install this yourself? Maybe from this site? ReImage Online PC Repair - Download If you did, did you run it to try to repair anything? I'm not asking you to download it, just giving you info on what it is. Please do not download anything from that site.
    Last edited by f14tomcat; 25 Jun 2016 at 19:13.
      My System SpecsSystem Spec


 
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