Windows 10: What extra software do I need with Windows 10 Solved

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  1. f14tomcat's Avatar
    Posts : 19,489
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       29 Jun 2016 #241

    How many USB ports on are on the laptop and what is plugged into them.
      My System SpecsSystem Spec


  2. Posts : 189
    Windows 10 Home 64-bit
       29 Jun 2016 #242

    f14tomcat said: View Post
    How many USB ports on are on the laptop and what is plugged into them.
    There are only two.
    One is my mouse and the other is either the Touro, the docking station (for the monitor and keyboard) or a thumb nail drive. So I'm always swapping.
      My System SpecsSystem Spec


  3. Posts : 189
    Windows 10 Home 64-bit
       29 Jun 2016 #243

    Lizzy said: View Post
    There are only two.
    One is my mouse and the other is either the Touro, the docking station (for the monitor and keyboard) or a thumb nail drive. So I'm always swapping.
    I also have a battery pack plugged in as there are often power cuts when there are storms in the mountains!
      My System SpecsSystem Spec

  4. f14tomcat's Avatar
    Posts : 19,489
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       29 Jun 2016 #244

    Lizzy said: View Post
    There are only two.
    One is my mouse and the other is either the Touro, the docking station (for the monitor and keyboard) or a thumb nail drive. So I'm always swapping.
    Lizzy, personally, I've never had real good luck with docking stations, they get finicky. Drivers are not kept up to date, etc. Unless you can find a solution for the docking station you have, you may want to consider a hub. Post that question in the Drivers and Hardware thread Drivers and Hardware - Windows 10 Forums explaining the issue and see what happens. This thread should stay on topic of your space and software issues. OK?
      My System SpecsSystem Spec

  5.    29 Jun 2016 #245

    Hi.
    Not to barge in...but...these all look like problems to me?

    (not sure about the adblockplusie? looks very suspicious)
    Attached Thumbnails Attached Thumbnails Lizzy.PNG  
      My System SpecsSystem Spec


  6. Posts : 189
    Windows 10 Home 64-bit
       29 Jun 2016 #246

    OK will do! Have to go now! Thanks for everything. Leave me any instructions/questions and see you tomorrow!
    Lizzy
      My System SpecsSystem Spec

  7.    29 Jun 2016 #247

    Hi guys and gals,
    Just so you know, I'm sorry, but I will not be available tomorrow. So, if you like, I would recommend running ADWCleaner and MBAM Free with Rootkit checked, and a full scan on drive C. Depending on what they find, and how the browsers are running, it may require JRT as well. TC, you can handle that without me, yes? I'm sorry but I have a previous engagement which I can not re-schedule.

    Here is something *only* for reference.
    Remove Reimage Repair pop-up ads (Virus Removal Guide)

    ADWCleaner will leave a log file at C:\AdwCleaner\AdwCleaner.txt (please post)


    The instructions for MBAM show the free trial enabled (you don't need that), and it doesn't show selecting a custom scan, checking the Rootkit box, and selecting the OS drive., So here are some screenshots:


    Click image for larger version. 

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    Click image for larger version. 

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    It's up to you if you want to include the Touro drive in the scan as well. Personally, I would, but the scan will take a long time, so find something else to do in the meanwhile.

    Click image for larger version. 

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    Click image for larger version. 

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    Please post this log as well.

    If things are found in the browsers, then I would also run JRT (it's quick). I would not do anything else in that link I posted, as I don't think it will be necessary.

    Thanks.
      My System SpecsSystem Spec

  8. f14tomcat's Avatar
    Posts : 19,489
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       29 Jun 2016 #248

    simrick said: View Post
    Hi.
    Not to barge in...but...these all look like problems to me?

    (not sure about the adblockplusie?)
    You're not barging, simrick! We were about to call you anyhow! Got her backup verified and the definition fixed and a few other odds and ends. Told her you wanted to run some scans/diags. What you're looking at right now can certainly be a part of that! She has to go now, but will be back sometime tomorrow...she's +6hrs.
      My System SpecsSystem Spec

  9. f14tomcat's Avatar
    Posts : 19,489
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       29 Jun 2016 #249

    @simrick....just read your post cause I was posting while you were posting, etc.... will handle, have a good "engagement".... TC
      My System SpecsSystem Spec

  10.    29 Jun 2016 #250

    f14tomcat said: View Post
    @simrick....just read your post cause I was posting while you were posting, etc.... will handle, have a good "engagement".... TC
    Cheers!
      My System SpecsSystem Spec


 
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