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  1. Joined : Jun 2016
    Posts : 189
    Windows 10 Home 64-bit
       28 Jun 2016 #141

    Sorry I must be tired, the brain's not working. The company is called Solid tech not realtech. Phew! good job I didn't uninstall the Realtech stuff!
      My System SpecsSystem Spec


  2. Joined : Oct 2014
    Arnold, MD
    Posts : 17,440
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       28 Jun 2016 #142

    Lizzy said: View Post
    In Programms it's between Realtech and Revo. I just realized writing this RalTech's the name of the company that called me! So should I uninstall the realtech stuff?
    NO! Realtek is your sound software!!!
      My System SpecsSystem Spec


  3. Joined : Oct 2014
    Arnold, MD
    Posts : 17,440
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       28 Jun 2016 #143

    Post a screenshot of your Programs and Features where you saw it.
      My System SpecsSystem Spec


  4. Joined : Jun 2016
    Posts : 189
    Windows 10 Home 64-bit
       28 Jun 2016 #144

    Click image for larger version. 

Name:	Programs Reimage.png 
Views:	18 
Size:	154.7 KB 
ID:	87250
      My System SpecsSystem Spec


  5. Joined : Oct 2014
    Arnold, MD
    Posts : 17,440
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       28 Jun 2016 #145

    OK, Lizzy. They got tricky and installed their software UN-registered. That's why Revo doesn't see it. The paid version of Revo has an option to deal with that, but I'm not going to ask you to go that route. We'll uninstall the normal way then run CCleaner. Right click that Reimage Repair and choose uninstall. It might try to get you to do other things, but make it just uninstall. Go away! If it takes you to some website, get out of it, close your browser.
      My System SpecsSystem Spec


  6. Joined : Jun 2016
    Posts : 189
    Windows 10 Home 64-bit
       28 Jun 2016 #146

    Which should I chose?

    Click image for larger version. 

Name:	reimage delete.png 
Views:	19 
Size:	166.3 KB 
ID:	87252
      My System SpecsSystem Spec


  7. Joined : Oct 2014
    Arnold, MD
    Posts : 17,440
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       28 Jun 2016 #147

    Lizzy said: View Post
    Which should I chose?

    Click image for larger version. 

Name:	reimage delete.png 
Views:	19 
Size:	166.3 KB 
ID:	87252
    Last one...you told me they only had a chance to run a scan and CCleaner before you stopped them. Doubt there is anything to revert. Do the last option.
      My System SpecsSystem Spec


  8. Joined : Oct 2014
    Arnold, MD
    Posts : 17,440
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       28 Jun 2016 #148

    If it comes up and says it needs to reboot, and gives you the option of NOW or LATER, pick LATER.
      My System SpecsSystem Spec


  9. Joined : Jun 2016
    Posts : 189
    Windows 10 Home 64-bit
       28 Jun 2016 #149

    That's it gone shall I run cc cleaner now?
      My System SpecsSystem Spec


  10. Joined : Oct 2014
    Arnold, MD
    Posts : 17,440
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       28 Jun 2016 #150

    Lizzy said: View Post
    That's it gone shall I run cc cleaner now?
    Yes. Run the files portion. Then the registry. When it prompts to save the registry before it deletes, say yes, and let it default to the save location and name. Run the registry part twice. Things called dependencies. Techie stuff
      My System SpecsSystem Spec


 
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