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  1.    28 Jun 2016 #131
    Join Date : Jun 2016
    Posts : 190
    Windows 10 Home 64-bit
    Thread Starter

    Sorry, I'm being dumb, I don't have a folder called NEW FOLDER. What should be in it?
      My ComputerSystem Spec
  2.    28 Jun 2016 #132
    Join Date : Oct 2014
    Arnold, MD
    Posts : 28,029
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Quote Originally Posted by Lizzy View Post
    Sorry, I'm being dumb, I don't have a folder called NEW FOLDER. What should be in it?
    Look at the screenshot you made of the Touro drive in this post. What extra software do I need with Windows 10 - Page 5 - Windows 10 Forums It show a folder called New folder

    It's inside of another folder called tools1
      My ComputersSystem Spec
  3.    28 Jun 2016 #133
    Join Date : Jun 2016
    Posts : 190
    Windows 10 Home 64-bit
    Thread Starter

    Understood now. It' in the Tools1 folder left on my machine.

    Click image for larger version. 

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      My ComputerSystem Spec
  4.    28 Jun 2016 #134
    Join Date : Oct 2014
    Arnold, MD
    Posts : 28,029
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Ok, we just had to see what those people stuck in there. Looks like applications they may have installed. Get to all that later.

    Do you have Revo Uninstaller installed?
      My ComputersSystem Spec
  5.    28 Jun 2016 #135
    Join Date : Jun 2016
    Posts : 190
    Windows 10 Home 64-bit
    Thread Starter

    I can't see it in programs. I don't think he had time to install anything. I was watching and all I saw was him running a malware programme and cc cleaner. Then I phoned and got him to stop.
      My ComputerSystem Spec
  6.    28 Jun 2016 #136
    Join Date : Oct 2014
    Arnold, MD
    Posts : 28,029
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Quote Originally Posted by Lizzy View Post
    I can't see it in programs. I don't think he had time to install anything. I was watching and all I saw was him running a malware programme and cc cleaner. Then I phoned and got him to stop.
    That's good! We need a good uninstaller to get rid of that REIMAGE junk. Please download Revo Uninstaller from this link Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
    scroll down a bit and pick the free download version I have marked. Install it and post back.

    Click image for larger version. 

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      My ComputersSystem Spec
  7.    28 Jun 2016 #137
    Join Date : Jun 2016
    Posts : 190
    Windows 10 Home 64-bit
    Thread Starter

    Ready to run!
      My ComputerSystem Spec
  8.    28 Jun 2016 #138
    Join Date : Oct 2014
    Arnold, MD
    Posts : 28,029
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Quote Originally Posted by Lizzy View Post
    Ready to run!
    ok. Run the Revo. Look for the REIMAGE program and double-click it. Go thru all the steps and select and delete everything it finds.
      My ComputersSystem Spec
  9.    28 Jun 2016 #139
    Join Date : Jun 2016
    Posts : 190
    Windows 10 Home 64-bit
    Thread Starter

    Quote Originally Posted by f14tomcat View Post
    ok. Run the Revo. Look for the REIMAGE program and double-click it. Go thru all the steps and select and delete everything it finds.
    Sorry, I can't find it!

    Click image for larger version. 

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      My ComputerSystem Spec
  10.    28 Jun 2016 #140
    Join Date : Jun 2016
    Posts : 190
    Windows 10 Home 64-bit
    Thread Starter

    In Programms it's between Realtech and Revo. I just realized writing this RalTech's the name of the company that called me! So should I uninstall the realtech stuff?
      My ComputerSystem Spec

 
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