Windows 10: AVG crashed and now I can't install it again!! Help!

  1.    11 Jun 2016 #1

    AVG crashed and now I can't install it again!! Help!


    Hi there!

    I have a problem with the AVG Free antivirus software. I installed it some months ago and it was working correctly, but I did something in the start menu (I don't remember very well what I did but I think Windows was saying that there were some apps that were launched when the system started and that it was more secure if a disabled them, so I did it.... and since there, the AVG stopped working. After that, I tried to uninstall it but the system didn't let me do it and I had to download a tool to do it. After that, I tried to install again the antivirus but now it has been impossible to do it because when the installation is almost done, the software sends me a message that shows the error "OxC0070643 Event exec_finished". So, what can I do?

    I will appreciate your help!

    Best,

    Mónica

    PS. My lap's OS is Windows 10.
      My ComputerSystem Spec


  2. Posts : 12,863
    Windows 10 Pro
       11 Jun 2016 #2

    Hi MonicaF,

    Welcome to the 10forums

    How did you disable these apps at startup?
    What tool did you use to uninstall AVG?
      My ComputersSystem Spec

  3.    11 Jun 2016 #3

    There might be a solution involving Replendence's Registrar Registry Manager and/or RegEdit, and the thread starter is probably not going to like the steps involved, which include having backups of OS and data partitions [just for OS and data insurance - probably will not need to do a restore during this process], and internal precise drilling/removing. I've done these steps involving AVG, Comodo, and even Avast.
      My ComputerSystem Spec


  4. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       12 Jun 2016 #4

    MonicaF said: View Post
    ...
    I tried to uninstall it but the system didn't let me do it and I had to download a tool to do it. After that, I tried to install again the antivirus but now it has been impossible to do it because when the installation is almost done, the software sends me a message that shows the error "OxC0070643 Event exec_finished". So, what can I do?
    Download AVG Remover from this page:
    AVG | Download tools and utilities

    Run the util and restart your machine
      My ComputerSystem Spec


 

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