1.    11 Jun 2016 #1
    Join Date : Jun 2016
    Mexico City
    Posts : 2
    Windows 10

    AVG crashed and now I can't install it again!! Help!


    Hi there!

    I have a problem with the AVG Free antivirus software. I installed it some months ago and it was working correctly, but I did something in the start menu (I don't remember very well what I did but I think Windows was saying that there were some apps that were launched when the system started and that it was more secure if a disabled them, so I did it.... and since there, the AVG stopped working. After that, I tried to uninstall it but the system didn't let me do it and I had to download a tool to do it. After that, I tried to install again the antivirus but now it has been impossible to do it because when the installation is almost done, the software sends me a message that shows the error "OxC0070643 Event exec_finished". So, what can I do?

    I will appreciate your help!

    Best,

    Mónica

    PS. My lap's OS is Windows 10.
      My ComputerSystem Spec
  2.    11 Jun 2016 #2
    Join Date : Jun 2015
    Posts : 12,968
    Windows 10 Pro

    Hi MonicaF,

    Welcome to the 10forums

    How did you disable these apps at startup?
    What tool did you use to uninstall AVG?
      My ComputersSystem Spec
  3.    11 Jun 2016 #3
    Join Date : Jan 2015
    Posts : 697

    There might be a solution involving Replendence's Registrar Registry Manager and/or RegEdit, and the thread starter is probably not going to like the steps involved, which include having backups of OS and data partitions [just for OS and data insurance - probably will not need to do a restore during this process], and internal precise drilling/removing. I've done these steps involving AVG, Comodo, and even Avast.
      My ComputerSystem Spec
  4.    12 Jun 2016 #4
    Join Date : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3

    Quote Originally Posted by MonicaF View Post
    ...
    I tried to uninstall it but the system didn't let me do it and I had to download a tool to do it. After that, I tried to install again the antivirus but now it has been impossible to do it because when the installation is almost done, the software sends me a message that shows the error "OxC0070643 Event exec_finished". So, what can I do?
    Download AVG Remover from this page:
    AVG | Download tools and utilities

    Run the util and restart your machine
      My ComputerSystem Spec

 


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