Windows 10: Anti Virus (AV) stand alone removal tools Solved

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  1. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       03 Jun 2016 #1

    Anti Virus (AV) stand alone removal tools


    The nature of Anti-virus (AV) programs is to protect your system from unauthorized changes.
    This often interferes with a clean uninstall of the program.
    To resolve this, many AV vendors provide a stand alone removal tool for their product.

    Read the links for your AV product, follow the detailed instructions on the product page and if provided, use the stand alone tool referenced on the page.

    The best way to uninstall an AV product from your machine:

    1. Use Programs and Features to uninstall the base product
      1. Read any Processing notes below for the product you are trying to uninstall
      2. Restart your machine after removing the product from Programs and Features
      3. Check Action Center to make sure Windows Defender is running - start it if it is not


    2. Run the removal utility in Command Prompt (Admin) for the AV product you removed above
      Read the instructions and ask any questions before running the utility.
      Most are straight-forward, but some do have precautions.
      1. Restart your machine after running the stand alone removal tool
      2. Check Action Center to make sure Windows Defender is running - start it if it is not


    3. Launch Command Prompt (Admin)
      Enter the following command in the Command Prompt window

      SFC /scannow



    Product___________________________________ Vendor support page
    Avast Avast Uninstall Utility | Download aswClear for Avast Removal
    AVG AVG | Download tools and utilities
    Avira How do I uninstall my Avira Antivirus product?
    BitDefender How to uninstall Bitdefender 2015
    BullGuard Uninstall BullGuard Internet Security 12 - Step-by-step guide - BullGuard
    CA Antivirus / Total Defense Uninstall Total Defense Anti-Virus
    Comodo Internet Security How to uninstall Comodo AntiVirus (CAV) - Powered by Kayako Help Desk Software
    CounterSpy Google: uninstall+CounterSpy
    Cyber Defender Early Detection Center Fix PC Problems | Remote Computer Repair | USTechSupport.com
    Dr. Web Dr.Web Technical support service
    Dr. Web Anti-Virus Remover Download
    eScan Uninstalling eScan anti-virus for Windows
    http://www.microworldsystems.com/dow...s/esremove.exe
    ESET How do I manually uninstall my Windows ESET product?ESET Knowledgebase
    FRISK F-PROT Antivirus for Windows How to uninstall F-PROT Antivirus for Windows - F-PROT Antivirus Support Windows
    F-Secure How do I uninstall the product? - F-Secure Community
    ftp://ftp.f-secure.com/support/tools...lationTool.zip
    G Data Tools - AVCleaner
    Heimdal Security Pro or FREE
    CORP
    Kaspersky PreProcess:
    Disable self protection (from the GUI)
    Exit realtime protection (from the system tray icon)
    Removal tool for Kaspersky Lab products (kavremover)
    http://media.kaspersky.com/utilities...s/kavremvr.exe
    K7 Total Security http://www.k7computing.com/en/tools/K7RT.exe
    LavaSoft How to uninstall | Lavasoft
    Forum: Unable To uninstall Lavasoft Ad-aware
    Malwarebytes http://www.malwarebytes.org/mbam-clean.exe
    McAfee McAfee Consumer Products Removal tool
    http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
    PostProcess:
    If MCPR shows Incomplete uninstallation, restart the machine and run MCPR again.
    Microsoft Security Essentials http://support.microsoft.com/kb/2435760
    Norman Virus Control/Norman Security Suite How to completely remove Norman Security Suite from your computer - Norman
    Removing Norman Security Suite - Norman
    Norton(Symantec) Download and run Norton Removal Tool
    Norton Security Scan ftp://ftp.symantec.com/public/englis...ools/NSSRT.exe
    Panda http://www.pandasecurity.com/resourc...STALLER_08.exe
    Panda Cloud Internet Protection http://www.pandasecurity.com/resourc...ninstaller.exe
    Pareto Logic Uninstall ParetoLogic XoftSpySE
    Sophos How to uninstall your Sophos product
    Spybot Search & Destroy How to Uninstall Spybot 2
    Total Defense Uninstall Total Defense Anti-Virus
    Trend Micro Uninstalling Trend Micro Security and older programs using the Diagnostic Toolkit
    http://solutionfile.trendmicro.com/s...ol_hfb0001.exe
    Trend Micro: Business Security Agent Uninstall Tool: Business Security Agent
    Vipre How to Uninstall VIPRE Internet Security and VIPRE Antivirus : Support
    How to manually remove VIPRE Antivirus or VIPRE Internet Security : Support
    Webroot Installation Support
    Windows Live OneCare http://download.microsoft.com/downlo...areCleanUp.exe
    Windows Security Essentials http://support.microsoft.com/kb/2435760
    Zone Alarm Registered ZA user: Self-Service Support
    Download Zone Alarm Clean.exe
    PostProcessing:
    Only if there are ZA remnants after running the tool in normal mode - boot to Safe mode and re-run ZA clean.
    Last edited by Slartybart; 24 Jun 2016 at 12:03. Reason: chg Norton from exe to Norton instruct page
      My System SpecsSystem Spec

  2.    06 Jun 2016 #2

    Thanx Bill...

    AV's "integrate" with the kernel and are thus tenacious to remove - good we have a list of specialized apps to uninstall them
      My System SpecsSystem Spec

  3.    06 Jun 2016 #3

    This is an Excellent Post Bill !!!! Great Job Sir
      My System SpecsSystem Spec

  4.    06 Jun 2016 #4

    Great post Slartybart! Would rep you again, but have to share the love first.....
      My System SpecsSystem Spec

  5. hTconeM9user's Avatar
    Posts : 2,551
    Windows 10 Home x64: 1607 Redstone (1) Build 14393.953
       06 Jun 2016 #5

    Thank you but still had to use Revo Uninstaller as on the McAfee Anti-virus would not completely remove itself on my friends so finished off using that
      My System SpecsSystem Spec

  6. davidhk's Avatar
    Posts : 4,765
    windows 10 Home threshold2
       06 Jun 2016 #6

    Saving it to ext hdd.
    Thanks.
    Last edited by Brink; 24 Jun 2016 at 11:38. Reason: removed quote
      My System SpecsSystem Spec

  7. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       06 Jun 2016 #7

    hTconeM9user said: View Post
    Thank you but still had to use Revo Uninstaller as on the McAfee Anti-virus would not completely remove itself on my friends so finished off using that
    I updated the McAfee links. This will be the case as vendors change their pages, utilities, or get acquired.

    I'm not sure if the new links would have made any difference - maybe

    McAfee Virtual Support
    McAfee said:
    * Removal from Windows
    next frame loads
    * McAfee Security Suite
    next frame loads

    If MCPR shows Incomplete uninstallation, restart the machine and run MCPR again.
    I'm glad Revo came to the rescue once again!

    Thanks for bring it to my attention.
      My System SpecsSystem Spec

  8. hTconeM9user's Avatar
    Posts : 2,551
    Windows 10 Home x64: 1607 Redstone (1) Build 14393.953
       06 Jun 2016 #8

    Slartybart said: View Post
    I updated the McAfee links. This will be the case as vendors change their pages, utilities, or get acquired.

    I'm not sure if the new links would have made any difference - maybe

    McAfee Virtual Support


    I'm glad Revo came to the rescue once again!

    Thanks for bring it to my attention.
    Glad to of been able to help.
    Also once McAfee was off both Windows Defender and the FireWall came by themselves, did all the latest updates and a quick Scan.
      My System SpecsSystem Spec

  9. MoxieMomma's Avatar
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       07 Jun 2016 #9

    Great asset!


    Awesome!
    Thanks very much for taking the time to assemble such a comprehensive list!

    {For some AVs, there are tweaks/tricks to uninstalling (above and beyond a normal uninstall and running the removal tool) that the vendors don't always include with their instructions. For example, as a McAfee survivor, I know that one sometimes needs to run their removal tool more than once, perhaps from Safe Mode, for complete eradication. And for Kaspersky, it's a good idea to disable self protection (from the GUI) and to exit realtime protection (from the system tray icon) before uninstalling; they also recommend using their removal tool only when a regular uninstall (as you describe) does not work properly. From the "live and learn" department....}

    Thanks again.

    Cheers,
    MM
      My System SpecsSystem Spec

  10. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       07 Jun 2016 #10

    MoxieMomma said: View Post
    From the "live and learn" department....
    Thanks - added notations
      My System SpecsSystem Spec


 
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