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  1.    28 May 2016 #1
    Join Date : May 2016
    Arizona
    Posts : 326
    windowa 10/64 bit

    my mozilla browser is slow suggested I check windows for viruses


    I have Trend Micro but how can one tell if it is working?
      My ComputerSystem Spec
  2.    29 May 2016 #2
    Join Date : Oct 2015
    Posts : 56
    Windows 10 Pro x64

    Hello. Please be more specific. Is Mozilla lagging? Or is your connection slow? If Mozilla is lagging, then the problem is with your RAM/CPU/You have a virus.
    Case 1: RAM
    This occurs when you have too many programs opened and don't have sufficient ram to open all of them. If you have less than 3GB of ram, then it's explainable. You need more RAM
    Case 2: CPU
    This is the speed of your computer. If your system CPU has a speed under 2GHZ, then this could be the problem. You'll need to either:[*]Overclock your PC(Not recommended, as it reduces your fan power and other stuff, and it has high risks.[*]Get a new processor(This will only work if your processor is changable)[*]Get a whole new PC.(Recommended but costs money)
    Case 3: Malware/Virus
    This is something very common, you might have a virus on your pc slowing things down. Either:[*]Scan your PC with Windows Defender.[*]Scan your PC with a better antivirus, such as Kaspersky(Paid) or Avast!/Avira(Free)[*]If you don't have a virus, or no virus is detected, then is is either:
    • You have an undetectable virus
    • You don't have a virus.

    Case 4: Slow Connection/Too many extensions.
    This is if pages are loading too slowly. If they're loading too slowly, then you have a slow connection, or you have too many add-ins. Add-ins both slow down connectivity(If they have anything to do with it) and make Mozilla use up more RAM.


    All in all, I hoped I helped you
    Last edited by Brink; 29 May 2016 at 07:46. Reason: clean
      My ComputerSystem Spec
  3.    29 May 2016 #3
    Join Date : May 2016
    Arizona
    Posts : 326
    windowa 10/64 bit
    Thread Starter

    It's the Ram and CPU both below your recommended numbers of 2 GHZ and 3GB

    Thank You For Your Advice
      My ComputerSystem Spec
  4.    29 May 2016 #4
    Join Date : Apr 2015
    Posts : 12,942
    W10Prox64

    Quote Originally Posted by petra9999 View Post
    I have Trend Micro but how can one tell if it is working?
    Your browser suggested you check for viruses? That was not your browser - it wouldn't do that.
    You might want to download and run ADWCleaner.
      My ComputerSystem Spec
  5.    29 May 2016 #5

    Might also be worth resetting Firefox back to its out of the box state:
    Reset Firefox preferences to troubleshoot and fix problems | Firefox Help
      My ComputerSystem Spec
  6.    29 May 2016 #6
    Join Date : Aug 2015
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)

    Hi, @petra9999:

    As far as your hardware specs, if your system is robust enough to run Win10, it's probably robust enough to run Firefox.

    Most Firefox problems originate in the user's profile.
    While you could reset Firefox, as suggested by @Barneyrubble, you might want to try a few less drastic measures first.
    They are outlined in these helpful tutorials:
    Standard Diagnostic - Firefox
    Fix slowness, crashing, error messages and other problems

    Checking for adware and other junk, as @simrick suggested, is also a good idea. Those notifications you mention sound suspicious for adware/junkware or even bonafide malware. Without a screen shot, it's hard to say.

    Please let us know how it goes.

    Thanks,
    MM
      My ComputerSystem Spec
  7.    29 May 2016 #7
    Join Date : Jun 2015
    Posts : 287
    windows 10 pro x64 fall creators update

    another thing you can try : shut down (or exit) your antivirus as much as it allows, then surf a few very safe sites (but don't click on ads), and see if there is any improvment
      My ComputerSystem Spec
  8.    29 May 2016 #8
    Join Date : Oct 2015
    Posts : 56
    Windows 10 Pro x64

    Quote Originally Posted by MoxieMomma View Post
    Hi, @petra9999:

    As far as your hardware specs, if your system is robust enough to run Win10, it's probably robust enough to run Firefox.

    Most Firefox problems originate in the user's profile.
    While you could reset Firefox, as suggested by @Barneyrubble, you might want to try a few less drastic measures first.
    They are outlined in these helpful tutorials:
    Standard Diagnostic - Firefox
    Fix slowness, crashing, error messages and other problems

    Checking for adware and other junk, as @simrick suggested, is also a good idea. Those notifications you mention sound suspicious for adware/junkware or even bonafide malware. Without a screen shot, it's hard to say.

    Please let us know how it goes.

    Thanks,
    MM
    If he has under 3GB of ram, and firefox is lagging, then it's the most explainable reason. By default, Windows uses around 15% of your ram. So of 3GBs, 15% is 450MBs of RAM. Any other open programs, such as antivirus, skype, etc. will also increase the default usage of RAM if you start up with it. It doesn't seem like it's a problem with Mozilla, although it might be. I know this because I used to have a 3GB of ram PC, and Mozilla was worse than Assassin's Creed running on a Celeron (I am exaggerating a bit ).
    Then again, it could be Mozilla and ram-eating addins
      My ComputerSystem Spec
  9.    29 May 2016 #9
    Join Date : Oct 2015
    Posts : 56
    Windows 10 Pro x64

    Quote Originally Posted by petra9999 View Post
    It's the Ram and CPU both below your recommended numbers of 2 GHZ and 3GB

    Thank You For Your Advice
    Glad I helped.
    Last edited by Brink; 29 May 2016 at 07:45. Reason: clean
      My ComputerSystem Spec
  10.    29 May 2016 #10
    Join Date : Apr 2015
    Posts : 12,942
    W10Prox64

    Quote Originally Posted by AbAppletic View Post
    If he has under 3GB of ram, and firefox is lagging, then it's the most explainable reason. By default, Windows uses around 15% of your ram. So of 3GBs, 15% is 450MBs of RAM. Any other open programs, such as antivirus, skype, etc. will also increase the default usage of RAM if you start up with it. It doesn't seem like it's a problem with Mozilla, although it might be. I know this because I used to have a 3GB of ram PC, and Mozilla was worse than Assassin's Creed running on a Celeron (I am exaggerating a bit ).
    Then again, it could be Mozilla and ram-eating addins
    Based on what I am seeing here, as well as my own personal experience, 3GB RAM is plenty to run W10 and should not affect Firefox adversely. A 2GHz processor is also above the minimum requirements.

    Microsoft details Minimum Hardware requirements for Anniversary Update - Windows 10 Forums

    .
      My ComputerSystem Spec

 
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